Ceno - Southampton

I've lived local to Ceno for many years, and have been a number of times over the years. In general the food is very good, certainly given the price paid. The M... read more I've lived local to Ceno for many years, and have been a number of times over the years. In general the food is very good, certainly given the price paid. The Monkfish Scampi and the roasts are excellent, and the ice cream is some of the best I've eaten (simple but very tasty). However, the last two times (December and June 2023) have been seriously let down by the service and atmosphere which needs some attention. Previously some fairly curt responses have been received from the person I understand to be the restaurant manager. Most recently (last night) there was a large party group in the restaurant which understandably impacted service, but still we were left with empty plates uncleared for around 30mins, had to ask for dessert, and all with an unapologetic and curt attitude. Added to this, the bar within the restaurant (or is it the other way around) had a DJ in playing terrible music (must be my age) from 9pm, and WAY too loud within the restaurant where a handful of tables were still eating. I probably wouldn't go back again except for lunches.

I was here for a Christmas event, despite it being very busy the food was incredible and the waiting staff were very friendly, attentive, and welcoming. Will de... read more I was here for a Christmas event, despite it being very busy the food was incredible and the waiting staff were very friendly, attentive, and welcoming. Will definitely be back in the near future.

This restaurant has excellent food but it operates a Parking Eye scheme which is very unhelpful. I take my elderly mother with dementia out twice a week and no-... read more This restaurant has excellent food but it operates a Parking Eye scheme which is very unhelpful. I take my elderly mother with dementia out twice a week and no-where else fines you £100 for parking. I will not return (although I recommended to family and we've all taken Mum there half a dozen times in the past two months). Very sad that a good restaurant is let down by an unscrupulous parking arrangement,

Food: 4 Service: 4 Atmosphere: 4 Meal type: Lunch Price per person: £20–30 read more Food: 4 Service: 4 Atmosphere: 4 Meal type: Lunch Price per person: £20–30

Lovely roast dinners, and they always push the boat out if you're there to celebrate. We have enjoyed many birthday celebrations and baby showers. Food: 5 Servi... read more Lovely roast dinners, and they always push the boat out if you're there to celebrate. We have enjoyed many birthday celebrations and baby showers. Food: 5 Service: 5 Atmosphere: 5