Reviews

Overall Total Score
4 out of 5
Impressive | 436 reviews

What Southcoast67 doesn't like about Best Western Chilworth Manor:
I'm surprised Secret Escapes allow this dump to be on their books! I thought they were meant to be selective. Rude and unhelpful front of desk staff. Shabby, grotty cramped rooms with furniture covered in stains. A bath barely big enough to fit a child. The worst was the food. Extremely over priced for tasteless, low quality, frozen microwaveable rubbish. The staff are more interested in laying tables for the morning... View all feedback. What Mpnstone likes about Best Western Chilworth Manor:
The restaurant's decor is old-fashioned. We visited for a New Year's Eve celebration but were disappointed by the terrible food. The room we were assigned had a stained pillow and dirty mirror. Despite bringing these issues to the attention of reception, the room was not cleaned when we returned after going out to eat. We had to wait a while for housekeeping to finally arrive, as they said the housekeeper was located... View all feedback.

Reviews from various websites

Tripadvisor
4.0 ★ from 256 reviews
Jonathan
07.01.2024 - 18:07

Reception a door poor, service non existent. Staff huddle and turn backs to avoid you, they eat and drink in front of you. 45-60mins to create a simple medium r...

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Jennifer
07.01.2024 - 18:07

Looks nice from the outside, but stay away! Old, unfriendly staff (almost refused to help with heavy luggage as no lift in main building), stuffy, first room wa...

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Camper789393
07.01.2024 - 18:07

The location was lovely and the atmosphere was pleasant. However, I was disappointed with the limited menu options and the exorbitant prices. A simple burger an...

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Mpnstone
07.01.2024 - 18:07

The restaurant's decor is old-fashioned. We visited for a New Year's Eve celebration but were disappointed by the terrible food. The room we were assigned had a...

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Angela
07.01.2024 - 18:07

The food we had was average and overpriced. The mushroom risotto was quite bad, with chewy reconstituted dried mushrooms. Two of the cheapest main courses and d...

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Upon visiting this restaurant, guests encountered a range of disappointments that overshadowed its charming exterior. Service was often reported as rude and unhelpful, with staff prioritizing preparations over customer needs. The accommodations were criticized for being cramped and poorly maintained, with issues such as unpleasant odors and inadequate cleanliness. Dining experiences featured overpriced and uninspired dishes, including subpar mushroom risotto, leaving diners feeling shortchanged. Despite the occasional positive remarks about staff assistance, the overall consensus suggests this venue fails to live up to its purported standards, making it one to avoid for a memorable experience.

Gastroranking-uk
4.0 ★ from 188 reviews

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