Steakout Southall

I find it difficult to believe the positive reviews for this restaurant. We ordered takeout two nights ago, including two burger meals, messy fries, and wings, which came to almost £50. The burgers were possibly the worst we have ever had - the buns were soggy and the patties were overcooked and tasted like unseasoned rubbery mince. The wings and messy fries were okay, but overall, we were very disappointed and will not be ordering from here again.

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Came for an evening meal of steak with my family and the steak was well done when wanted medium And the pepper corn sauce was just like brown colour water. The lamb chops tough and had raw meat smell I would not recommend this place a big disappointment to our evening out meal.

Beautiful food, it’s worth the wait considering the fact that the chefs put time and effort into making their dishes. I would recommended the Philly cheese steak as it’s very tender and juicy.

Worst experience ever. When we arrived the waiter had no idea how to take our order. Any questions we asked him about the food he said he didn’t know. So he went to ask the manager who (speaks no English) also had no idea. Then he asked the chef. Later we asked for some water which tasted disgusting. They sent our mains and starters altogether which was a terrible idea because the food was getting cold. It felt like non of the staff including the manager knew what to do. We had to tell them what to do. My husband and I visit many restaurants all over the country and we have never encountered customer service like this. We went for the offer on the menu which was a burger and chips or chicken and chips. Mains arrived with no chips. When we asked about it they said the menu is wrong. Although the menu clearly stated chips were included in the offer. Later they bought the chips out and apologised. When we were ready to pay the bill, they tried to over charge us. We explained that we went for the offer and what the bill should total to. It took them 5 minutes to work out the bill and make amendments. Please do not visit this place. It is dead and the staff don’t speak much English. They need training on how to serve customers. It doesn’t even deserve 1 star.