Reviews

Overall Total Score
2.5 out of 5
Average | 124 reviews

What User likes about Kaspa's Desserts:
On Wednesday night, we visited this restaurant after a disappointing meal at another establishment. The service we received was quick and friendly. The desserts, as always, were absolutely delicious, although they are so large that I have never been able to finish one. My only suggestion would be to offer smaller portions of the sundaes and waffles at a slightly lower price. Overall, we had a very good experience and... View all feedback. What User doesn't like about Kaspa's Desserts:
One star was only because my granddaughter had her dessert first but then I had to wait nearly 30 mins for a coffee. Had to go to the counter twice to chase my order. Overpriced and place has no atmosphere. I'm going to avoid in the future. I don't usually give negative feedback without trying to offer advice to improve but not sure what would help, though could start with attentive staff. View all feedback.

Reviews from various websites

Tripadvisor
2.4 ★ from 70 reviews
Naomi
23.10.2023 - 12:06

This is the second time we’ve been, I wanted to give them the benefit of the doubt as our first time was not great either. We arrived and the closed sign was di...

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Mandy
23.10.2023 - 12:06

Popped in before going to the cinema. Ordered at till then the man cleared it and had to redo it. Then we waited nearly an hour for food it wasn’t particularly...

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Tim
23.10.2023 - 12:06

Fantastic service once again, actually improved on last visit and will visit again for sure. No improvement needed, polite/friendly waitress who was fantastic a...

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DiddyDid
23.10.2023 - 12:06

Today I went into Kaspas for the first time in a while and like a lot of the time the staff aren’t fussed if there are customers in the building! This due to th...

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Visited on a Sunday afternoon and the restaurant was quite full but not bursting. We had to wait 1 hour for the sundae to arrive. The staff were rude and offere...

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Kaspa's has garnered varied reviews from its patrons. Some have complained about long wait times, uncleanliness, and poor service. However, others have raved about delicious desserts, quick service, and friendly staff. Despite some negative feedback, overall, Kaspa's seems to offer a tasty and enjoyable dessert experience. While improvements in cleanliness, promptness, and portion sizes have been suggested, many customers plan to return due to the delicious desserts and friendly service. Ultimately, Kaspa's seems to be a hit or miss for some, but those who enjoy their experience keep coming back for more.

Gastroranking-uk
2.5 ★ from 54 reviews

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