Reviews

Overall Total Score
3.5 out of 5
Very good | 2230 reviews

What Meander64528435277 likes about Bothwell Roadchef:
I never write reviews, but these beautiful humans totally deserve 5 stars from myself and my daughter! We stopped off at Bothwell Services, to charge my car, sat in and had a coffee whilst waiting. The lovely lady (Teri) from WH Smith lent my daughter a charger for her phone so it didn’t take charge from the car whilst charging. And the kind young man from Costa, (Lloyd), filled my hot water bottle to ease my back pa... View all feedback. What SAB5859 doesn't like about Bothwell Roadchef:
We stopped here for breakfast and we tried the Roadchef cafe first but was told they didn’t have any eggs. We went to Costa Coffee instead, we had a cheese panini and a roll with sausage washed down with Americano coffees. Everything we had was hot and tasty. The service station wasn’t busy when were there. The toilet flushes in both the gents and female toilets were hopeless. An ok place but wouldn’t rush back. View all feedback.

Reviews from various websites

Menu
3.8 ★ from 15 reviews
Ava
28.02.2022 - 11:30

Small, disorganised, tatty, but serves up the coffee as you head south from Glasgow. Small stone-baked pizza caravan selling food outside the main building. Acc...

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Ava
28.02.2022 - 11:30

Brilliant place first time I've ever been to this service station and I must admit I'm not disappointed I mean it's clean all the staff were friendly it's a nic...

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Laura
28.02.2022 - 11:30

Staff are too busy chatting to notice customers that come into the store even if it's

Barry
28.02.2022 - 11:30

Everything is closed at in the morning, you have no possibility to pay for truck parking, I hope I will not receive a penalty if I pay in the morning,

Leah
28.02.2022 - 11:30

We popped in fie a comfort break so the toilets were busy

Nestled along the motorway, this service station offers a blend of experiences that can vary dramatically from visit to visit. While the Costa coffee staff often shine with exceptional service and a warm atmosphere, frustrations arise with disorganized food outlets and slow service at other counters. Cleanliness and sanitation appear to be inconsistent, with some patrons noting poor conditions in restrooms. Despite its shortcomings, including accessibility issues and high prices for lackluster food, the inviting ambiance and dedicated staff at Costa do provide glimmers of hope for travelers seeking a brief respite on their journeys.

Tripadvisor
1.9 ★ from 18 reviews
Meander64528435277
12.11.2023 - 22:06

I never write reviews, but these beautiful humans totally deserve 5 stars from myself and my daughter! We stopped off at Bothwell Services, to charge my car, sa...

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SparkyM
12.11.2023 - 22:06

Wow if this is what the future holds ? I've had better experiance in a mortuary. Only a tiny costa offers anything in the form of food and a WHSmith offering pr...

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mowbreck61
12.11.2023 - 22:06

The toilet area was swimming with water making the floor slippy and dangerous. On this basis decided to give the restaurant a miss.

globaltraveller1950
12.11.2023 - 22:06

Called in here on way down motorway. The place was horrible, dirty and i would say in these times dangerous. The sanitisation was non existant. People coming an...

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B1539NHbrianb
12.11.2023 - 22:06

Stopped here for a late lunch on our way south. Only Costa open which was ok with us. Food and coffee Costa's usual stuff, no issues. Toilets were ok but could...

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Google
3.5 ★ from 932 reviews
M
08.07.2024 - 04:29

The team at Costa Bothwell M74 services always greet you with a smile and friendly banter, no matter how busy or quiet they are. Paulina, ably assisted by Layla...

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N
08.07.2024 - 04:29

I drove all the way from Skye and arrived just after closing time at Laila. Despite this, the staff kindly made me a tea before I continued on my journey to Man...

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Gary
08.07.2024 - 04:29

While not my top choice for a motorway service station, sometimes you just need to make a stop. This particular station is on the smaller side and is missing ma...

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Christine
08.07.2024 - 04:29

This morning I was served by Kerry at Bothwell services, and she greeted me with a cheerful and friendly smile. Kerry is polite, approachable, and loves engagin...

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Steven
08.07.2024 - 04:29

Absolutely amazing Costa! You don’t normally see reviews hyping up costa motorway services, or motorway services at all for that matter. But the service was gre...

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Foursquare
3.1 ★ from 15 reviews
Gastroranking-uk
3.4 ★ from 570 reviews
Int Restaurants
3.5 ★ from 738 reviews

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