Subway - Solon

The sub was delicious, and the addition of a cookie made for a sweet treat to finish off the meal.

I ordered a BLT sandwich and was mistakenly charged for a veggie sub with added bacon. I was then informed that they no longer had the BLT option available. Timing is crucial, and it's frustrating when important information is withheld, especially when it means customers are being pushed into a more expensive alternative that surpasses many premium subscriptions for a simple bacon and veggie sandwich. Food costs, supply chain issues, and the usual excuses just don’t justify this situation. It was incredibly disappointing.

I had a terrible experience with the customer service. They claimed that they don't serve salads, which isn’t true—I had one not too long ago. Just because there were six people in line and only one person was working doesn't justify the mistake in my order.

I will not return that brot was evil. there the food quality went to the hill.

Very bad customer service. I was late, so before. I was told I would be served as long as I could get it to business before 20:00. they literally closed the door on my face around 19:55 clock. they had already a customer in the interior when I arrived there, but refused to even confirm that I was standing outside, even they thought they spoke to me a few minutes ago. I called her back, they'd open the door. but the person who chose the phone said we were closed. when I was asked why I said I was served as long as I was 8:00 a.m., she said talking to my manager. the “manager” repeated the same, but did not offer any explanation to say what they told about the phone. never again at this place.