Kebab HÜtte Inh. M. Kum - Solingen

I think 4.60 euros for a bowl of fries with mayonnaise is quite expensive. read more I think 4.60 euros for a bowl of fries with mayonnaise is quite expensive.

I always enjoy my meal there. The portions are larger than at competitors around the corner. The meat is good, too. read more I always enjoy my meal there. The portions are larger than at competitors around the corner. The meat is good, too.

I ordered two doner kebab plates for 8:15 pm, but they arrived at 7 pm. The driver had the information on his slip of paper, but he didn't care at all. He put e... read more I ordered two doner kebab plates for 8:15 pm, but they arrived at 7 pm. The driver had the information on his slip of paper, but he didn't care at all. He put everything in the oven to keep it warm (the fries were, of course, completely inedible). I then called the restaurant, and the owner was quick with excuses. He claimed to have 25 to 30 open orders. On a Friday evening. Unbelievable. He said he was a restaurateur with three locations, and I just had to accept it, that's how it was. His daughter also needed to eat (apparently, only he understood the connection). No apology, no understanding, and no attempt to find a solution. He emphasized that he was always friendly to customers, but apparently, he was making an exception this time. Finally, he suggested including two free fries with the next order. Unfortunately, that's not going to happen. Update 9 pm: Two portions of fries just arrived. Yeah. Sorry. Speechless.

The food was delicious and the service was fabulous. read more The food was delicious and the service was fabulous.

I 'm absolutely furious! I used to be a regular customer years ago! Then the quality of the doner meat went downhill! The texture was like rubber and the taste... read more I 'm absolutely furious! I used to be a regular customer years ago! Then the quality of the doner meat went downhill! The texture was like rubber and the taste was kind of soapy! Since I was craving a köfte plate today and there weren 't any other options, I thought I 'd order two! Unfortunately, we then received a call saying they were out of köfte and offered us two doner plates instead. Well, what can I say?! I spat the meat out after the first forkful! Seriously, if you 're out of something, there 's a function on Lieferando to mark it as item no longer available ! What a waste of money! Never again!