Kfc - Solihull

#5 - Fast Food - Solihull, American, Cheese

Kfc

Kfc
2.7 / 5 (8558 reviews)

Description

At a recent visit to a local KFC, expectations were met with disappointment. Patrons reported an uncomfortable atmosphere, exacerbated by rowdy youths occupying tables without making purchases, while staff remained unresponsive to complaints. The food quality fell short, with greasy chicken and cold fries, and orders frequently inaccurate. Though one customer noted an uneventful experience without rudeness, the overall sentiment reflected dissatisfaction, particularly with the chicken consistency. While KFC has loyal fans, this particular location seems to struggle with service and food standards, leading many to advise potential diners to explore alternatives.

Last update: 10.07.2026 from: Anonym

Feedback

★ 2.7 / 5 from 8558 reviews

Nice food, customer service needs to be improved.

Best fast food restaurant, in the area! seams it is the choice for many. KFC, as usual, is busy with online orders, but you can spend some good time in there, toilets need more attention though, but in general is 4 star from me :

deet555
18.10.2024

We have only had take-away meals from this KFC and the last two times they have been disgusting and cold. The staff are slovenly and seem uninterested in giving a good service or a good product. We had two rice boxes last time and they were awful and tepid at best and as most people know it is very dangerous to eat re-heated rice that has not been heated to the right temperature, we will not be going there again. I think the public health department should close this place down before someone becomes seriously ill.

susan19544
18.10.2024

Before I start I just want to I'm Susan19544's granddaughter.So I really enjoy KFC I would say its one of the best foods. Anyway I just went to get a mighty bucket for one. Everything was normal, the customer service was ok, the employee wasn't very smiley but that didn't bother me because he wasn't rude. I got my food and headed back to my Nan and Grandad's house. When we arrived I started eating and that's when I became disappointed. The boneless chicken was fine but the chicken on the bone was horrible. The chicken was dry and the skin was disgusting. I have not been more displeased with KFC before and I am looking at having one from here in the future.

sboots12
18.10.2024

Every time we go here they never get your order right I wonder how much extra money I have already handed over to this food joint and not receiving what I asked for. I don't think the staff like working there either as they never seem happy you should be you have a tip every time I visit.

FAQ

The diner and its rooms are wheelchair accessible and thus usable with a wheelchair or physical limitations.

More information

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