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Contribute FeedbackAt this restaurant, experiences vary from enjoyable to disappointing. While many patrons appreciate the friendly staff and quality offerings, such as fresh meats and an extensive carvery selection, there are recurring issues of inconsistency. During busy times, some diners encountered shortages, like a lack of beef or delayed food service. Concerns about quality emerged, particularly with overcooked meats and poorly prepared breakfasts. Despite these hiccups, dedicated staff members like Rosie and Sarah received praise for their exceptional service. Overall, while past visits have inspired loyalty, recent experiences suggest a need for improvement to maintain customer satisfaction.
We had buffet breakfast twice this week and carvery today at this restaurant. The standards were high as usual, with superb service from Mo Rosie. Victoria was also on hand to ensure things ran smoothly. There was a lovely selection of fresh meats and vegetables. This restaurant is definitely one of the best in the area.
Always smiling Rosie greets you as you enter. And seems to deal with everything !!! Where are management?? And staff !! BUT Rosie is always the same smiling and nothing is too much trouble !!! She deserves employee of the month .. thanks Rosie.
My friends and I came to the restaurant for a carvery on Saturday evening. We were excited for a meal together and purchased carvery tickets. However, we were informed that there was no beef available, which we were okay with. Unfortunately, when we went to get our carvery, there was no beef, no turkey, and only a small amount of Gammon scraps. This was very disappointing, especially since it was only 7 o'clock in the evening. It was surprising to see a carvery run out of food so early in the night. The server who assisted us was very kind and helpful, despite being very busy. We have visited this place many times in the past and have always been satisfied, but this experience has us unsure about returning in the future. Our night out with friends was a bit of a letdown as we were all looking forward to a carvery.
Yesterday, my family and I came for a Sunday roast at this restaurant without a reservation. Brooke managed to find us a table during a busy rush, and we were delighted with the quality of the food. We will definitely be returning.
Went for carvery, overhead the chef handing over saying to the new chef coming in ‘just re-heat the old stuffing and mix it in with the other stuffing’. Thin slices of overcooked meat…messy carvery area. It’s cheap, the veg are good quality and plentiful, I’ll give them that! The Pigs in Blankets were cremated! The remaining meat was over -cooked and some of it inedible. They’re under-staffed. I had a poorly tummy when I got home! No wonder if they’re just re-heating stuff.
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