Cellar - Solihull
Cellar
Description
Nestled within a hotel, the restaurant offers a mix of dining experiences with varying reviews. While some guests found the bar menu overpriced and lacking in quality, others appreciated the pleasant atmosphere and diverse drink selection overlooking the scenic golf course. Notably, the food quality had its highs and lows, with some dishes impressing and others deemed underwhelming for their price. Service also received mixed feedback, with some staff performing admirably, while one waitress's attitude fell short. Overall, the venue promises potential but may require attention to pricing and consistency to enhance guest satisfaction.
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Feedback
Me and my partner went for dinner last night. What I wanted from the menu wasn't available but the manager said she would ask the chef if he could rustle up something similar. He did, a chicken pie with mash and root veg. It was the nicest meal I have had in a long while. All fresh as well. My partner said the same about his meal, a chicken curry. There were not many people in so it lacked in atmosphere which was a shame. The manager in particular, I didn't take note of her name (long dark shiny hair) was very pleasant. The epitome of good customer service.
If you are not a golfer I would suggest you don't eat here. A family of three we ate here and were very disappointed, about to receive our meal and a man walked over and announced to the waitress he wanted to watch football so turned the volume way up loud (above our heads), he then sat and watched as I moved all our things including the high chair as I couldn't hear myself think (showing absolutely no consideration and in fact smirking as I struggled). We mentioned this to the waitress as we paid for our (overpriced and average) meal and were told that he was in fact the owner of the bar. It was bad enough a total stranger doing something like that but clearly as the owner he has no consideration for customers would not recommend in the slightest, such inconsiderate behaviour from management.
We went to the bar in the hotel for our evening meal. This was due to the restaurant being formal and we weren't dressed or in the mood for formal. We were very happy that there was the option of bar food too. The waitress was unfortunately, very miserable. We ordered prosecco she brought it over, plonked it on the table and walked away... The cork and wrapper was still on it! We opened it ourselves and it was a beautiful prosecco. The food was delicious and the manager was very friendly. It was just a shame about that one waitress!
Four colleagues and I had a really excellent three course lunch with drinks, coffee and mince pies for a very reasonable £160. The food was well cooked and very tasty. The staff could not have been kinder. 2 different starters, 4 different mains and 5 different desserts. Would we return ? You bet!
More information
QR-Code for the menu

