Kfc - Solano

Fast Food, Chicken, Lunch

Kfc

Kfc
2.9 / 5 (154 reviews)

Description

A neighborhood restaurant is hampered by poor cleanliness, inconsistent food and slow, inattentive service. Reported issues include clogged restrooms, pests and lingering toilet odors, inadequate ventilation (one fan, no AC), long waits and a loud, uncomfortable atmosphere. Food quality and service are rated low, signaling urgent need for better sanitation, pest control, ventilation and staff training. Until improvements are made, diners prioritizing hygiene, comfort and prompt service should consider other options.

Last update: 17.01.2026 from: Feichel

Feedback

★ 2.9 / 5 from 154 reviews
julien-nicole-yarcia
16.01.2025

--- **Dining Experience: Lunch** **Price Range:** ₱1,000–1,200 **Food Rating:** 1/5 **Service Rating:** 2/5 **Atmosphere Rating:** 2/5 --- The food was disappointing, receiving a low rating of 1 out of 5. The service was mediocre at best, with a rating of 2 out of 5. Additionally, the atmosphere left much to be desired, also earning a score of 2 out of 5. Unfortunately, my overall experience at this restaurant was not enjoyable.

ahyin2015-t
16.01.2025

1. As soon as you walk in, you can tell the air conditioning isn't working. There were so many people fanning themselves because it's so hot and humid inside. 2. The women’s restroom was out of order. I'm not sure if it was just bad luck on my part or if it’s been broken for a while, but they really need to prioritize fixing it. I was forced to use the men’s restroom instead because I had no other choice. When I asked for tissue, the staff told me they didn’t have any available. 3. I requested a container for gravy from what appeared to be the manager, as she was in a different uniform. She handed me a bowl that was wet with water, and water was dripping from it. I had to wipe it down myself. 4. The famous KFC gravy was so watered down that it had no flavor. 5. The Fun Shots meal and Chicken Chops we ordered tasted like they had been fried in old cooking oil. The rice was hot, but the chicken was cold. It came with mushroom soup, which also tasted like water. 6. The tray was dirty and had no liner; it definitely needs to be replaced. 7. The overall store seems to be in need of renovation. I’m not writing this review to bash the restaurant, but rather to provide feedback for improvement. I’m from Manila and, although I don’t want to make comparisons, I was really disappointed with this branch. Make sure to deliver a finger-lickin' good experience, guys! Don't let Colonel Sanders down.

mai-perez
16.01.2025

I had a very disappointing experience with the service at KFC. This is not the first time we've ordered, and each time our order has been incomplete. We usually trust the staff to get it right, but we've learned our lesson. The Zinger bread was stale, the Twister was only half-filled, and the drinks were filled just two-thirds of the way with ice. To make matters worse, no one bothered to clean the tables. I'm seriously reconsidering whether I want to order from KFC again! Service: Takeaway, Meal type: Lunch.

feichel-kipas
16.01.2025

Just an opinion and suggestion, KFC Solano will be a better place if customers can't smell the toilet area. Restroom should be cleaned. The leftover foods shouldn't be on an open space. It is already pandemic and it would be best and more comfortable if there's no flies inside the dining areas. Cleanliness and sanitation is very important in every food chain. Thank you and I hope this helps. God bless Service: Dine in

lokendra-rajput-1
16.01.2025

There is good staff and food also good

FAQ

The premises in the restaurant are wheelchair accessible and can also be used with a wheelchair or physical limitations.

More information

Suggested nearby restaurants.