Hesburger - Sofia

All fine. Of course there's always room for improvement. Waiting times could be better. And they should warn the customers that they close for 1 hour on weekend... read more All fine. Of course there's always room for improvement. Waiting times could be better. And they should warn the customers that they close for 1 hour on weekend evenings between 00:00 and 01:00.

Standard food, but the waiting time for even being approached at the cash register is insane. In total I waited 15 mins for a “fast-food” meal. On top of that t... read more Standard food, but the waiting time for even being approached at the cash register is insane. In total I waited 15 mins for a “fast-food” meal. On top of that there is just one toilet and to get there you need to scan a receipt. People don’t get it because it is not obvious and keep fighting the door while putting a small information on how to get inside would be a 0.10$ solution. The staff engage in long conversations with clients (friends? which are held up voice and with no class at all, just screaming/laughing at each other. What a place…

Looks a lot bigger from the outside but the dining area is tiny. The food is mediocre and doesn’t look anything remotely close to the photos on the menu. The fr... read more Looks a lot bigger from the outside but the dining area is tiny. The food is mediocre and doesn’t look anything remotely close to the photos on the menu. The fries are ok, but you pay separate for ketchup that is bland and refrigerated.

Oh man this place was good. The burgers are like McDonald's but much better. read more Oh man this place was good. The burgers are like McDonald's but much better.

It's a fast food joint. Its quite like a local McDonald's so you should go here instead of there. The best thing is free wifi bathroom access with your order. T... read more It's a fast food joint. Its quite like a local McDonald's so you should go here instead of there. The best thing is free wifi bathroom access with your order. That's why this place is necessary.