KFC - Smyrna

#21 - Fast Food - Smyrna, American, Chicken
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KFC

KFC
3.2 / 5 (5903 reviews)

Menu

The place from Smyrna offers 90 different dishes and drinks on the menu for an average price of $12.8.

**Dining Experience at KFC: A Mixed Bag** KFC has garnered a variety of reactions from patrons, revealing a blend of delights and disappointments. While some commend the appealing chicken sandwiches and noteworthy value meals, others express frustration over incorrect orders and inconsistent food quality. Instances of poor service and unprofessional management responses have marred the experience for many, especially during busy hours. However, several diners highlight the cleanliness and family-friendly atmosphere of certain locations, appreciating the spacious parking and child-centric amenities. Overall, KFC offers tempting flavors but may need to step up service and staff efficiency to enhance the dining experience.

Last update: 17.01.2026 from: princess

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Feedback

★ 3.2 / 5 from 5903 reviews

Was Nedra Quigley at KFC a mag?
The $30 iron deal was a great value for the meal you receive. However, they definitely need more staff, as there were only three workers on duty. On a positive note, the manager was fantastic and very knowledgeable about the menu. View all feedback.

What Roel Willms dislikes about KFC:
I would give this restaurant less than 1 star if I could. My experience at KFC on August 18th around 9:50 PM was a complete disaster. After I received the wrong order, the manager refunded me in a very unprofessional manner and asked for the food back, even though CDC regulations prohibit that. I will not be returning to this awful restaurant! View all feedback.

jamar-schmidt
24.12.2022

1. They don't offer a designated entrance or pickup area; you must go inside to collect your order. 2. The website indicated that my order would be ready by 2:15 PM, but when I arrived at 2:25 PM, they were just starting to prepare my order. I didn't receive it until around 2:35 or 2:40 PM, and there were only 2-3 cars in line, so it didn't seem like they were very busy at the time. 3. I ordered 8 chicken tenders, 8 pieces of fried chicken, 3 sides, 1 Coke, and 4 cookies, but they forgot to include the 8 chicken tenders. 4. Their new cup design is not great. It doesn't fit in my car's cup holder, and while there's a lid, it doesn't seal properly. When driving, I have to hold it with one hand to prevent spills, which is inconvenient. 5. For larger orders, please pack items in two separate containers rather than cramming everything into one. My order spilled all over my car, despite my careful driving, and now a lot of the food is no longer edible. I ended up having to hold the food with one hand and the drink with the other—how am I supposed to drive like that?

lbahringer-5
24.12.2022

I really enjoy this KFC. I've visited twice and ordered their chicken sandwich each time; it's delicious! Don't forget to take advantage of their feedback offer; if they ask about your experience with the chicken sandwich, you can get a free one, whether your response is positive or negative. The restaurant is very child-friendly, with a clean dining area that's perfect for bringing your little ones. Plus, they offer free refills on drinks, which is great if you have more than one child who loves their juice. As for parking, there are plenty of spaces available, and there's a wheelchair ramp next to the entrance.

wyman-vicenta
24.12.2022

Extra crispy chicken breast had raw breading on one end. So yucky. The potatoes barely had any gravy. And, the window person didn’t give me my drink! Poor service overall

princess-diamond-wal
30.10.2025

Been here since May 2025,I’m new but I remember the 1st that my AUNT and I went here, during the Braves game and raining outside.. literally there was a woman named Naomi and 1 cook in the back and they were completely busy, but they held it down. Got the food out, hot and fresh an extra employee who was there I guess waiting to clock in on his regular schedule, but instead he went in early and helped outthere was some people who understood and some who just didn’t care but from that moment, my AUNT I continue coming to this KFC, pretty much on Sundays after church, I can honestly say that this is one of the best KFC I EVER been to in the longest. I had a regular spot in Florida, but now that I’m no longer there this is my number #1. I don’t know what it is that they do with their chicken, but it is fantastic, mouthwatering, delicious, crunchy, flavor, hot and ready. Their biscuits are phenomenal, Mouthwatering, tasty, fresh, Addicting. It’s like you want another biscuit and I love it, their vegetables, corn and green beans taste so damn good. I don’t know what they do with it if they put a extra seasoning in there with some love, but my AUNT and I have been there 6x never disappointed never disappointment not even with the drinks and I love it because there’s times where you go to a fast food restaurant and 1x you get it and it’s off the chain but then you go back thinking you’re gonna get it the same way and absolutely not .what I can say about this KFC this location, you can come back all you want and it’s still be the same.. honestly, there are 4 people that I’ve seen that bust they ass that’s Naomi, Pleasant respectful, she doesn’t lose her temper, she seemed like she got some patience, but don’t disrespect her, then there’s a gentleman with a low fade haircut with a design another gentleman with long dreads or braids That are respectful, hard-working they go out their way as much as they can to help assist, then the other gentleman that clocked in early During the Braves game, short gentlemen maybe 5’5 dark hair I JUST WANNA SAY THANK YOU FOR GIVING ME DELICIOUS, FABULOUS, GREAT CHICKEN THAT IS AMAZING AND SO DAMN TASTY ALONG WITH THE BISCUITS AND VEGETABLES. I KNOW IT’S NOT EASY, BUT PLEASE CONTINUE DOING WHAT YOU’RE DOING. Service: Dine in Meal type: Lunch Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5

charles-joe-miles
30.10.2025

Fast service. Food: 5 Service: 5 Atmosphere: 5 Service: Take out Meal type: Lunch Price per person: $10–20

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