McDonald's - Slidell

Could have been read more Could have been

The staff should smile when you approach the window; they seem to treat customers like a burden. read more The staff should smile when you approach the window; they seem to treat customers like a burden.

The service was incredibly disappointing. I ordered an iced coffee at 10 AM, and it took 15 minutes to receive it. The only reason it arrived that quickly was b... read more The service was incredibly disappointing. I ordered an iced coffee at 10 AM, and it took 15 minutes to receive it. The only reason it arrived that quickly was because I eventually voiced my concern. My order hadn't been misplaced; I saw the employee pick up the ticket from the same spot where he had been preparing other orders for over 10 minutes. He was somewhat apologetic, which I suppose is something, but it didn't help me in the moment.

I went inside to place an order for 1 lg caramel frappe with xtra caramel drizzle. I finished ordering my order within 10 seconds at the kiosk. I had 1 lady in... read more I went inside to place an order for 1 lg caramel frappe with xtra caramel drizzle. I finished ordering my order within 10 seconds at the kiosk. I had 1 lady in front of me who was waiting on a water. Now this was at around 9:30-10a.m., so they were kind of busy. The drive-thru was moving, I seen a coworker make 4 frappes for them. Most of these kid employees were too distracted watching another kid handout paychecks at the front counter to all the employees on and off the clock. Since when do you hand pay checks out to employees on the clock and not in the back office? ? They need a stronger leader if you ask me. Moral of the story.... I waited patiently for 15 mins., but had to get a refund because I couldn't make myself late to my meeting.Date was: Wed. Feb.14, 2024In my experience with going inside these days, NO MATTER how long the drive thru is and how dead the inside is, NEVER GO INSIDE! I'll never make this mistake again. You'll be lucky to be greeted indoors.

Staff are not friendly at all. The lady at the window was so mean to the young girl because she got my drink wrong. I made up for it by telling the young lady t... read more Staff are not friendly at all. The lady at the window was so mean to the young girl because she got my drink wrong. I made up for it by telling the young lady thank you so much and have a good day. It doesn't cost McDonald's hardly anything to remake drink. Employees must remember to be nice to each other.