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Contribute Feedback What Jim Small likes about Skagit Valley Casino Resort:
Nice casino, the room was nice and clean.The food in the restaurant wasn’t the best. Sit down service would be better.The breakfast was okay except for the biscuit which fell apart from being too dry. View all feedback.
What Jesse McCookie doesn't like about Skagit Valley Casino Resort:
I've went in multiple times and never ended up with nore than I came in with, it's one thing if I could last the length of time to have some fun but they didn't even have any events other than bed sheets for points, the smokers room where the stage is could be used so much better, and they've been doing open maintenance every time I've went in. The drinks never really hit, and the games are about as good as any other... View all feedback.
For the past 1 year been getying free promo rooms,monthly 2 nights,now august promos i have to.pay 75 us ,emailed Skagit mantbtimes and no response asking for 2 night promo for aug 2 and 3 at the ridge Not happy about paying. Thomas
The staff is friendly and the casino is well maintained, but there isn 't any table games. They have made many improvements to the restaurants and they have a smokers gaming room. Update: The security is well staffed and professional, even though their policies on minors are inconsistent. The only reason to go to The Skagit is the restaurant 'Tacos and Tequila ', the food is excellent. Unfortunately, the restaurant is rarely open. The hotel restrooms are tucked away in the lobby. I wouldn 't recommend bringing your children here.
The customer service here is HORRIBLE. They charged me and my friends 3 TIMES for hotel and they were about the charge us a 4th time stating our cards are not working.... but luckily my friend noticed the notification on his phone!!!! Then the money was put on hold and that was all our gambling funds. They were not appologetic, staff were very incompetent im going to Assume their Manager is even more incompetent because we asked to speak to management and they said they could NOT reach their manager. They threw a card at as to call in 2 weeks. Horrible horrible. We were from a different country visiting. So this country is foregn to us. I brought 2 of my coworkers to stay here too after reading great reviews. But our experience was a nightmare when they STOLE our money and left us wit nothing for food and enjoyment while on a holiday. Our refunds eventually came in a MONTH later. These ppl will try to scam you and steal your money if your staying at the hotel so please watch out.
It's a bit of a drive from everywhere. Well worth your trouble.
If I could give a negative twenty I would. This is the worst casino in the state. The short lived Sauk suialltle casino was better. The workers are rude the rooms are dirty and don't bother trying to call unless you like people hanging up on you
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