Bojangles - Simpsonville
Bojangles
Description
This fast‑casual location delivers memorable roasted chicken and occasional standout service, especially at breakfast, but experiences vary widely. Patrons report long waits, mobile‑order delays, and intermittent staff rudeness or inattention, while food freshness and quality fluctuate from excellent to stale or overcooked. Management appears to be making efforts, yet inconsistent inventory and service undermine reliability. Ideal for quick grabs when the kitchen is running smoothly, but expect uneven performance during busy periods.
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The workers here hate their lives. Stood in front of the register for 10 minutes and no one even acknowledged me. Made eye contact with several employees. Nothing. If you want good service and good food, avoid.
I ordered two chicken sandwiches, and both were disappointing. They tasted like they had been sitting out all day. I reached out to the store and Bojangles customer service, but I never received a response.
The service was quite rude, and one of the employees loudly voiced his reluctance when I requested a single Bo Berry biscuit.
This Bojangles has delicious food and an extremely friendly staff which translates into a pleasant dining experience!
Not that I have high expectations for service at Bojangles, but wow, the manager on duty at this store at about 7:2opm on September 3 plumbed a new low. We placed an order on the app at about 6:30pm and got a confirmation that it'd be ready at 7:02pm. We arrived at 7:19 and were told that they hadn't yet cooked our chicken so it'd be another 15 or 20 minutes. When I began to make the point that it was promised at 7:02, this guy cut me off and became quite belligerent. He then walked away. When I pointed out that his staff being really busy wasn't my problem, he threatened me. When I asked for a refund, he told me that since I didn't pay the store, the store couldn't refund me. As much as I love Bojangles' chicken, I suspect that it will be a very cold day in hell the next time I walk in a Bojangles store.
Menu
Family Boxes
20 Piece Chicken And 10 Biscuits$27.0
8 Piece Chicken And 4 Biscuits$13.1Sandwiches
Cajun Filet Club Sandwich Combo$6.8
Cajun Filet Club Sandwich$4.5Salads
Chicken Supremes Salad$4.8Biscuits
Gravy Biscuit Combo$3.7
Menu PDF
More information
QR-Code for the menu
