Buffalo Wild Wings - Simi Valley

This restaurant review will be brief and to the point. The service was excellent, with our waitress even offering water for our dogs, which was a nice touch. The Brezel bites were incredibly soft and delicious.

I received some of the worst service I have ever experienced at this three-star restaurant after coming to Yelp.

I typically only leave star ratings for the most exceptional places, so congratulations to BWW for their outstanding performance! You truly deserve it. Let's dive into the experience we had at the restaurant.

Came in to watch the basketball games after touring colleges in town. Good food and service.

If I could give this restaurant zero stars, I would. We waited 20 minutes for our order to be ready after arriving at the restaurant to pick up our food at the designated time (according to the app, the food was supposed to be ready). There was nobody at the pick-up counter to assist us, and when a woman finally appeared, she told us that the wings were not ready yet. When we finally received our order, half of the celery included was brown, wilted, and clearly spoiled (inedible). My order of 10 boneless honey BBQ wings was not what I expected; instead, I received a bunch of breaded popcorn scraps. I have never experienced such a disappointing display of chicken. I have dined at many Buffalo wing restaurants, and this location does not meet the same standards. The service was disorganized, from the front staff to the kitchen. Both orders of potato wedges were dry and overcooked, with some wedges appearing to be just potato skins. I would not recommend dining here.