Dairy Queen - Simcoe
Dairy Queen
Description
The Dairy Queen location received mixed reviews, with some customers frustrated by slow service, cashless policy, and limited lactose-free options. Despite these issues, many patrons appreciate the friendly staff and well-prepared desserts. The customizable menu adds to the appeal for those looking for a more personalized treat. Whether it's a quick ice cream fix or a sweet indulgence, Dairy Queen remains a popular dessert destination for families and dessert lovers alike.
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Feedback
Came here for a treat on the way to the casino. It was a relatively long line that moved slowly. Treats were good though.
I had not gone to a DQ I guess since covid ..and I go to pay with cash and they refuse cash.. only takes debit or credit ..to the owners ...i won't be going back ...i get it ...this way all your staff do not have to make change this way there are not errors at the end of the day in overages and shortages .. Im old school and I like to spend cash for a treat ...
By far the slowest DQ I have ever been to. Super long line up on a weekend with only one window open. Employees work at a snails pace. I suggest you avoid this place.
I ordered a cake and when I went to pick it up, there was a mix-up and my cake had been given to another customer who also ordered a Paw Patrol cake. The staff were excellent in handling the situation, they changed the name on the cake and the owner called me within a few hours to apologize for the mistake and made sure to rectify the situation. The store staff provided great customer service and the owner was very friendly and accommodating.

