Starbucks - Silver Spring

The staff at this restaurant is exceptional and the service is fantastic! I visited for the first time yesterday and tried a new drink (I can't remember the name, but it was a cold brew with chocolate) instead of my usual caramel frappe in an attempt to reduce my sugar intake. It wasn't as sweet or rich as my usual choice, but it was a satisfying option for a low-calorie, low-sugar drink.

The experience at this restaurant was very disappointing. I ordered a Strawberry Acai which took 10-15 minutes to make. When I finally received it, it was overloaded with strawberries, lacked ice, and was not mixed well. The Acai itself was filled with seeds and extremely sweet. I asked for 3 pumps of classic syrup, but it tasted like there were 10 pumps added. There was no apology or acknowledgment of the mistake. The restaurant also seemed to be understaffed, as there was a need for more workers.

This restaurant is one of my favorites because of the people who recognize its potential. I will be thrilled once they have all their seats filled again.

That diet is really busy. a guy tried to get money from me while I was in the game. never waited, but not sure why.

11.04.2021 time 08:30Service is absolutely not according to the standards of dieucks. or for the money we pay for the coffee. employees didn't train well enough. if they come into a meeting and want to drink a quick coffee, they forget it. or if they want to drink a coffee in the morning, they should be in line for at least 20 to 25 minutes. I hope the management will look at this and train employees there.