Mcdonald's - Silver Spring
Mcdonald's
Description
This local fast-food establishment has garnered a reputation for subpar service and food quality. Diners report issues such as incorrect orders, unhygienic conditions, and long wait times, particularly in the evening. Common complaints include undercooked food, unwanted items found in meals, and unclean facilities. The atmosphere is often described as chaotic, with high school students dominating the space, further detracting from the experience. Patrons seeking a quick dining option may find frustration instead, making this location hard to recommend for a satisfying meal. Overall, it appears this restaurant is in dire need of improvement.
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Feedback
This is the only restaurant that hurries to take your order, only to put you on hold and then ask the same questions again. It's also the only place where a delivery order gets canceled by the restaurant right at the expected delivery time. While I understand that sometimes schedules change and it can be hard to step out for lunch, we occasionally need to place larger orders for convenience. Last-minute cancellations are definitely not convenient. Rating for food: 3/5.
I don't remember going to that restaurant the food is poorly prepared the chips smell hard I didn't eat them maybe the oil I don't know is something wrong with that place. . Food: 1
I was doing doordash and couldn't go inside, so i went thru the drive thru. The order wasn't ready. So they asked me to come in. I told them i have health issues and can do that. Can some1 bring it out at one of the marked parking spots. She nodded yes. So i pull into the spot. 2 cars get their order and a car parks next to me. She brings the order to them and not to me. So I pull back thru the drive thru. The cashier is hanging the order out the window with 3 cars in front of me. Smh. I take it and go on about my orders. I get another order for this McDonald's and have the same issue again. But this time, the drivethru is backed up. So why is it the order not ready yet. they refuse to give it to me in the drive thru nor bring it out to the marked spots for drivethru orders in the parking lot. they threaten to call the police. because i wouldn't come in the store to get the order, when i asked to have it brought to my car and telling them my health issues. They are rude, and there is a language barrier as well. They need to get people who actually want to work and have customer service skills.
Menu PDF
FAQ
More information
QR-Code for the menu
