Reviews

Overall Total Score
3.5 out of 5
Very good | 459 reviews

What User likes about Dunkin':
Today, they seemed a bit disorganized. The car in front of us took a long time to complete their transaction, which included multiple items. When it was finally our turn, they handed us the wrong order. I managed to sort it out eventually. View all feedback. What User doesn't like about Dunkin':
My Chai Tea was best lukewarm, behind the counter was dirty. There were gloves, food and other debris on the ground near the ovens where food is proposed. I've been a loyal DD customer for over 20 years. That was very disappointing. View all feedback.

Reviews from various websites

Google
1.8 ★ from 10 reviews
Egypt
03.11.2023 - 09:02

Very poor customer service!, food was burnt, sandwich fell apart, Spanish male with the tightest white shirt in there, disrespecting customers because of how sl...

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abelix05
03.11.2023 - 09:02

I wish I could give zero star rude staff as hell if they don’t want work understand stay at home Food: 1 Service: 1 Atmosphere: 1

Mewa
03.11.2023 - 09:02

The worst customer service at this location, I always come here because I live 5 minutes from the location. The guy was mad that I ordered some donut. It’s not...

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Sandra
03.11.2023 - 09:02

Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Bagels

Fred
03.11.2023 - 09:02

I’m not sure how they managed to get both hot and cold coffee so wrong—it was terrible. I wouldn’t recommend this Dunkin' location. Food: 1, Service: 1, Atmosph...

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Restaurantji
3.0 ★ from 106 reviews
Vivian
11.09.2023 - 07:59

Past few times I visited drive up, The strawberry sprinkle doughnuts and blueberry cake doughnuts were out. Customer service depends on who is at the drive up w...

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Briana
11.09.2023 - 07:59

This location has the worse service. I have given this particular location sooo many chances, but today was the last straw. 20 minutes for 1 drink, and the mana...

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Amanda
11.09.2023 - 07:59

This palace is always a disaster. They do not know what they are doing here, they get your order wrong, they take forever, they got the whole parking lot messed...

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Daniela
11.09.2023 - 07:59

Horrible service. Guy pictured in the white was cussing the entire time in the store. Big attitude. Nasty. Tried to order something other than a donut but the k...

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Lily
11.09.2023 - 07:59

This was my first visit to this location, and I was pleased with how quickly and smoothly the drive-thru experience went. The staff greeted me with warm smiles...

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Menu
3.2 ★ from 8 reviews
Lowell
29.04.2023 - 16:49

Today, they seemed a bit disorganized. The car in front of us took a long time to complete their transaction, which included multiple items. When it was finally...

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Frederik
29.04.2023 - 16:49

My Chai Tea was best lukewarm, behind the counter was dirty. There were gloves, food and other debris on the ground near the ovens where food is proposed. I've...

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Wyatt
29.04.2023 - 16:49

Yes, I love this place.. I had an incident with my coffee ..when I went out with him I accidentally spilled over half of it.. I didn't even have a sip. But I we...

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Frederik
29.04.2023 - 16:49

Good customer service, warm reception, clean environment.

Katelyn
29.04.2023 - 16:49

I don't understand how they can mess up an unsweetened iced tea with lemon and an iced coffee. Instead of what I ordered, I received a sweet hot coffee. I waite...

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Restaurantguru
3.7 ★ from 299 reviews
Menupix
4.3 ★ from 9 reviews
Sirved
3.5 ★ from 45 reviews

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