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Contribute Feedback What Minnou likes about At Goldstone Hall:
An absolutely superb evening from start to finish. We were here for a sadly diminished (in numbers) Diamond Wedding Anniversary celebration. The food was inventive, flavoursome and just the right quantity. Service was efficient and well paced. It was Michelin star quality, and even better for the fact that many of the ingredients come from their own garden. Highly recommended. View all feedback.
What 1Cats1 doesn't like about At Goldstone Hall:
We booked weeks ago for Sunday lunch. They knew we were coming for our 1.30pm booking. We arrived at 1.20pm, ordered drinks, which came 20-25 mins later! Menus arrived at 1.50pm. Our starter was served at 2.30pm, unacceptable. The food was good, but we had a taxi booked for 4pm. That would have been plenty of time if we'd been served quicker, ie starters by 2pm. We had to rush our puds had no time for coffees etc. So... View all feedback.
During the Coronavirus lockdown I wanted to order 6 Afteroon teas for a small family gathering. The order process and payment over the hpone ws very simple and easy.When I arrived to collect the food, everyone adhered to social distancing anf hand sanitiser was available.The food was very very good and we all enjoyed all of it. We have a selection of finger sandwiches, cakes and brownies, quiche and sausage rolls and scones with jam and cream. All of the food was very very well presented and tasted great. The brownies and gooseberry cake were my favorite.Will definitely book again for any other garden party we may have, if they still provide the take away service.
Where can I begin. One of the beer was served in a cracked glass and when that was pointed out the waiter has taken it away and poured the left over drink in another glass, isn’t it just common sense to replace the drink? What if there was glass in it? My main course came delicious and as I was admiring and enjoying the fresh vegetable I was in complete shock to find a massive beetle of a 50p coin size in my vegetable. I was completely put off and I wasn’t even half way through my dish. The waitress was very apologetic and asked if I want another replacement I told them no. There were 11 of us and all were put off by the beetle that I found. Birthday cake came out and looked when half of the party was down in the garden and not present so we have to light it again. When I went to settle the bill they had the cheek to charge for my main, and also charge to children as adults. Staffs were pleasant but that simply isn’t enough. They were amateur and when you have to pay £400 for lunch I expect more than this. The most funniest thing is that when the waitress came and said to me the owners daughter is now ready to see me I felt I was back in school being sent to see the headmaster. Definitely won’t be returning and suggest anyone who wants to go might as well forget it. I can have so many better option spending this sort of money then coming to this amateur establishment.
I visited for afternoon tea in January. The food was lovely but still I feel a little expensive for the area. On arrival we were greeted and shown to our table in the conservatory area. Unfortunately this is where the attentiveness ended. We had to ask for drink refills on two occasions before they appeared and also had to ask for clean plates and cutlery between the savoury and sweet items. Maybe two settings could be provided at the outset? There was a larger party in s square room next to ours who were making quite a bit of noise. That was fine and didn’t bother us but they shut the door so as not to disturb us. Not wanting to walk through their private gathering to find a way to the bar to pay, I had no option but to walk through the main dining room. There I was asked by Sue where I was going!! I explained that I needed to pay. I then found the bar which was being taken up by John and I could not get near it to ask anyone if I could pay. The poor young waitress I only saw two the entire time) looked exhausted and was run off her feet, and I had to bother her to sort my bill out. I don’t see why the owners couldn’t have done this as they did not appear busy. I think more staff would mean that the existing staff have more enthusiasm and appear less tired, but I do believe that this venue has a high staff turnover. A shame really and I did not leave a tip because of the owners’ attitudes.
I am amazed by some of the previous reviews, how can you complain about portion size and price when you are getting 4 courses including coffee? We had a lovely meal Saturday night, compliments to the Chef. The setting even in the wet was lovely, great views. Staff attentive but not intrusive, very pleasant and helpful. It was nice to have good quality produce cooked and presented well. Definately recomend for a class meal.
I recently enjoyed a delicious Sunday Lunch with a friend at Goldstone Hall Hotel. Right from the start, we had a splendid time. This restaurant is a must for foodies and particularly wine lovers. We devoured a delicious four course Sunday Lunch which included locally sourced beef cooked to perfection, seasonal vegetables from the Goldstone vegetable garden and a choice of not one, but two puddings from the infamous Goldstone pudding trolley!It was wonderful to walk around the garden afterwards and take in the stunning views. I can’t wait to come back in the spring to see the glorious planting whilst enjoying an afternoon tea in the garden. Thank you to the team at Goldstone for making me feel so welcome.