Panera Bread - Shiloh

Hot sandwiches are either burnt or cold. Chicken no noodle broth is what they call chicken noodle soup. They're also out of everything and throwing your sides at the drive through window. Employees have horrible customer care. Mcalister's is where I will be going from now on.

3rd order where no utensils were included in bag. It’s small ask but very inconvenience to have to eat my salad with my hands when I take food back to work. Quality of food isn’t what it used to be either. I notice a lot of the unique ingredients they previously used have been substituted for cheaper ingredients or are missing all together.

This store does not meet the standards of what Panera/Bread Co should be. This is one of the most disgusting, unclean establishments I have had the misfortune of visiting. The floors are dirty with trash on them, the moulding/baseboards are coming off the walls, and I had to clean my own table, even though the dining room had maybe 6 guests. The portion sizes have shrunk tremendously as well (Their broccoli mac cheese now comes in the size of a fast-food side bowl, not even a regular serving dish). Spent $16 to get very little value. Most Panera's are so much nicer, but this one was awful.

I have been going to this Panera for awhile now and every time I have been here I have had a bad experience so it’s time for a review. I have had everything from missing items, being over charged, being charged for substitutions when an ingredient is out of stock and I replace it with something else, being charged for items I did not order, and now being disrespected because I went out of a door I Apperently wasn’t supposed to go out of. I exited from the door by the food pick up location and a employee about followed me out the door just to tell me I am not allowed to exit from that door. She was extremely rude about it. And to add to that, there was no sign saying I couldn’t exit through that door. This place needs to get it together.

FOOD POISONING! Unless you enjoy dining in a disgusting building with unclean tables, mediocre staff, and sub-par food followed by it coming out of both ends a few hours later, this place should be avoided at all costs.