Burger King - Sherbrooke

There were 3 people already eating and 2 others at the counter, served and waiting for their order. I could see 5 employees in the work area discussing something while I stood at the counter waiting to be served. I ordered the 4 whopper special and clearly indicated only ketchup on all 4, which I had 2 repeat twice because the person taking the order did not seem to comprehend that. I heard 1 of the employees ask if the order was for extra ketchup regardless of the fact that the printout, and I presume the order prep screen, clearly indicated seulement ketchup . That was a bit comical however nothing funny happened after that. I requested a tray for the 4 drinks but did notice there was a tear in it until I went to put it down on the floor in the back seat of my van and it buckled in half spilling 2 of the drinks on my van floor. I was furious. Cleaned it up as best as I could and proceeded home. Needless to say, our food was, by then, cold. Used to go to BK often but haven 't been for awhile. It will be longer before I return. Waste of $31.

Really slow, workers weren’t working just looking at customers and playing on their phones. Pathetic

Carol made my stop at Burger King a very enjoyable experience! Give this lady a raise!!!

Ordered through the app as dine in, they prepared my food as delivery and didnt give it too me till i complained at the cash. The restaurant was ridiculously hot the thermostat said 30.5, when i asked why it was so hot the employee said oh i dont know and didnt seem to care

This is a clean and well managed family restaurant ?Vegetarian options: There is good tasting burgers and side dishes ?Kid-friendliness: Love the indoor playground.Parking: It is easy to get to and has a ton of packing..Wheelchair accessibility: From entering to Dinner it was easy to get around.