Shell - Shepherd

The fact that it says you guys are open till midnight is stupid my card hasn’t been working and it was pouring AND rude to everyone that needs help so yeah thank you so much.

My sister and I were traveling to a family reunion and we both needed to use the restroom she ran over to the McDonald's. Well I was in it. They had bottles of water that my shell and my town does not have. I bought a few and they're really unique. Thing I liked is on the side by the counter. They had bottles of maple syrup which shepherd Michigan is famous for. I had to buy one. I thought that was really cool. All shells should have local items.

They were not open at 445am. Says 24 hours luckily I made it to work in Mount pleasant on E. Got gas at speedway which is 24 hours.

Stood at the pump for nearly 6 minutes while the guy at the register played on his phone, just waiting for him to push the dang button to allow me to pump my gas. When I went in to ask him if there was something wrong with the pump he said no, the indicator says it's pumping..... it absolutely was not pumping. Then he told me to go back out and try it again. Viola! It worked that time. Maybe if the employees spent less time on their dang phones and had even the faintest clue about customer service. BTW this was on February 2nd 2022 at roughly 2:35pm.

Incorrect info on page.. not a 24hr gas station, closes at 11pm, no stations open at this exit after 11 according to the attendant who was leaving as we arrived.