Fatz Cafe Shelby

I don’t even know where to begin. Walking in the doors you are welcomed by an overwhelming smell of mildew. The ceilings have black mold all over them and is overall generally dirty. Sticky fingerprints on every glass surface, trash on the floor, food squished into the booths etc. The women’s restroom has a toilet that has been out of order for at least a week and the smell made me completely loose my appetite. I’ve been in military portapottys that smelt better. Also, a majority of the staff appear to be under the influence of narcotics.

I wish I could give 5 because it used to be great. Tonight my shrimp came completely dried out. But they noticed and fixed it quickly. And my husbands broccoli and cheese casserole was cold. The cheese didn’t even melt on top. Kind of disappointed but everything else was ok.

The only reason I’m giving 1 star is because I had to. It took forever to get our food, and the food was not that good. I ordered a salad and it was literally the very last thing that came out. The slaw was horrible and the shrimp didn’t taste like shrimp. The bathrooms was nasty and smelled disgusting. Definitely wouldn’t go here again.

When you get greeted at the door with yo I don't think that's an appropriate way to greet your customers and they had a hard time accommodating a group of 11 when there was hardly anybody in the restaurant. They had a group of five and a large table that's meant for a party of 10. But our server was gracious and very helpful. And could not come up with a child's menu.

Two girls waiting tables. Took forever to get someone to the table to get our drink orders. Food to put it nicely was horrible. If I owned a dog I won 't let them have it. Chicken was so tough that I almost couldn 't cut it and it was even worse trying to bite into it. The Barbecue was mushy pork actually looked raw. Made comment to the waitress about the chicken and there was no offer to make things right she just took the plate. Wife 's salad tasted like the ranch dressing was water with a little ranch flavor and color added. Did not want to make a scene in front of the other customers so I figured I would wait till I got home and call to talk to management called 3 times and no one answered the phone. Eat there if you desire but my hard earned money won 't be spent there again.