Chick-fil-A - Shelby

#16 - Fast Food - Shelby, Chicken, Sandwiches
Menu
Full menu with pictures, prices and categories.

Chick-fil-A

Chick-fil-A
4.0 / 5 (4720 reviews)

Description

This Chick-fil-A location offers consistently delicious food, with standout items like Chick-fil-A Nuggets, Mac and Cheese, and Waffle Potato Fries drawing strong praise. Friendly, efficient staff ensure quick, accurate orders, including accommodating special dietary needs such as gluten-free options. The atmosphere is generally welcoming, though cleanliness in restrooms and occasional menu item shortages have been noted. Some customers have experienced salads with fewer toppings than expected and increased prices, leading to mixed satisfaction. Overall, guests appreciate the quality and speed of service but suggest improvements in order accuracy and menu consistency for a better dining experience.

Last update: 20.05.2026 from: Shea

Feedback

★ 4 / 5 from 4720 reviews
shea-lucas-2
21.03.2025

Please please please read the sticker receipt for mobile orders! My mobile order was incorrect three times this morning!! Explained the issue and I could hear the worker say that I told her wrong. No, I did not. She didn’t read the receipt and just brought me whatever. At least take accountability for your wrongdoing. She was definitely in the wrong and for me to hear her Complain as if I was wrong was complete rubbish!! Food: 1 Service: 1 Atmosphere: 1

gary
21.03.2025

Second time recently that I did not get all of the food that I ordered and paid for (using the app), and I am sure I will not get contacted by the restaurant just like I didn’t get contacted last time. This is the only chick fil a I have ever had issues with. I’m starting to think they are just incompetent Food: 5 Service: 3

denise-borders
21.03.2025

Service: Dine in Meal type: Lunch Price per person: $1–10 Food: 4 Service: 5 Atmosphere: 5 Recommended dishes: Spicy Chicken Sandwich, Grilled Chicken Sandwich, Mac Cheese, French Fries

sherrie-ralston
21.03.2025

Food is great but they miss alot of food items in our orders. We constantly check behind them now. Food: 5 Service: 3 Atmosphere: 5

dean-lutz-engineer93
21.03.2025

Service: Takeaway Meal type: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: 12 Count Nuggets, Market Salad, Cobb Salad with Nuggets, Chocolate Chunk Cookie and Chocolate Chunck Brownie, Cobb Salad, Mac Cheese

FAQ

The restaurant offers complimentary WLAN for its guests.

There is a TV / screen on-site where sports events are shown.

The premises in the restaurant are wheelchair accessible and can also be used with a wheelchair or physical limitations.

The restaurant also takes various credit cards.

More information

Suggested nearby restaurants.