Rassam's Creamery - Sheffield

"The ambiance of this restaurant is so charming, it feels like you're dining in a cozy French bistro. The food is absolutely delicious, with a wide variety of o... read more "The ambiance of this restaurant is so charming, it feels like you're dining in a cozy French bistro. The food is absolutely delicious, with a wide variety of options to choose from. I highly recommend the steak frites and the crème brûlée for dessert. The service was attentive and friendly, making for a truly enjoyable dining experience. I will definitely be returning to try more dishes on the menu!"

We recently celebrated our daughter's birthday at this restaurant with 11 family members. The staff was absolutely incredible and deserves all the credit for th... read more We recently celebrated our daughter's birthday at this restaurant with 11 family members. The staff was absolutely incredible and deserves all the credit for their friendliness and helpfulness. They even went out of their way to surprise our daughter with a milkshake for her special day. The woman behind the counter was fantastic and extremely kind, and the two young servers were attentive and engaging.

I have visited this restaurant several times and absolutely love it. The service is fast, the dishes are well presented, and the food is amazingly tasty. It is... read more I have visited this restaurant several times and absolutely love it. The service is fast, the dishes are well presented, and the food is amazingly tasty. It is definitely one of the best dessert places in Great Britain.

I placed an order last sunday at the Sheffield London Road Rassams. It said it would be delivered at 7.04pm. At 7.30 I rang the restaurant to ask where the orde... read more I placed an order last sunday at the Sheffield London Road Rassams. It said it would be delivered at 7.04pm. At 7.30 I rang the restaurant to ask where the order was at first, they couldn't find the order and after telling me to wait they then to be told me they couldn't tell me how long and they were busy. They were extremely rude, shouting in the background. The order finally came at 8pm, well 2 items came biscoff pancake cookie dough. The cookie dough was cold and the pancakes burnt. I tried to call the restaurant about 10 times, no answer. I rang Darnall Rassams to ask what I could do, I spoke with Aziz, who couldn't have been more helpful. He tried to contact the store but couldn't reach them and apologised profusely. He asked to take my number to get them to call me back as soon as possible. They then called me back via social media whatts app which is completely unacceptable. I spoke to Salen, who was extremely rude, didn't listen to anything I said or let me explain what had happened with the order. He kept talking over me and telling me I had received the order. I explained what was missing and the items that came was burnt and the other one cold. He told me he would send the order again and they are busy so no idea how long it would be. 5 minutes later, the missing items came. The ice cream was water and the rest of the food cold. This had not been freshly made. I have yet again tried to call the restaurant back and the line is now busy. This was nearly a 30 pound order and after ordering from Rassams numerous times I find the customer service absolutely disgusting. Not only was the staff incredibly rude, they quite frankly couldn't have cared less. Salen was talking to someone else whilst trying to speak to me and it sounded like he was laughing whilst I tried to explain what had happened. I would just like to finish this with a thank you to Naziz Darnall restaurant for his help. This was supposed to be a treat for the family which has now turned into chaos as my autistic son will now not eat his ice cream as its more milk!!!!! STILL NO RESPONSE TO MY EMAIL AFTER OVER A WEEK!!!

Loved the vibe at Rassam’s Creamery Sheffield! The desserts were on point – rich, fresh, and full of flavour. Shout-out to Aravind for his top-notch service. He... read more Loved the vibe at Rassam’s Creamery Sheffield! The desserts were on point – rich, fresh, and full of flavour. Shout-out to Aravind for his top-notch service. He was super polite, attentive, and made us feel really welcome. Definitely coming back again!