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Pizza Express received mixed reviews from customers. Some were disappointed with lukewarm food and small portions, while others enjoyed delicious meals like the garlic king prawns and BBQ burnt ends pizza. Service was a point of contention, with complaints about long wait times and lackluster staff. Despite the ups and downs, many customers praised the friendliness of some staff members, especially Izzy and Corey. A common theme was the inconsistency in quality, with some customers having fantastic experiences and others vowing not to return. Ultimately, Pizza Express in Sheffield seemed to leave customers with a wide range of opinions.

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