Reviews

Overall Total Score
2.3 out of 5
Acceptable | 565 reviews

What Harley Roberts likes about Papa John's:
I have never been to a papa johns before so wasn’t sure what to expect, as getting a vegan pizza is very hit and miss. My partner ordered on line for us to collect which was great as it was buy one get one free....When we went in the pizzas were ready, the staff were friendly and efficient. We took the pizzas home and were more than happy with them. Big tasty pizzas with plenty of toppings. I will definitely be getti... View all feedback. What Newt C doesn't like about Papa John's:
I don't trust them. They are not every up front or honest. We ordered pizzas, they didn't apply their 2 for 1 offer, when we noticed a minute later and tried to cancel they claimed it was already in the oven. This was obviously not the case when I rang up a few minutes later and got someone else. They told contrasting stories. Watch out for all the added charges, and the sly ways they try to avoid redeeming their off... View all feedback.

Reviews from various websites

Gastroranking-it
3.4 ★ from 50 reviews
Miya
13.08.2024 - 15:08

The new management have done a fantastic job! I received amazing and fast service! All of the food was spot on and had plenty of options that could also cater f...

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Jashan
13.08.2024 - 15:08

The new bullseye range is 10/10 great service all round

MajorLag
13.08.2024 - 15:08

Ordered £140 worth of food All of it was spot on, no mistakes. I asked for delivery at 12 15, that when it came I was worried as I saw the bad reviews, but hone...

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Kiran
13.08.2024 - 15:08

Papa John's pizza is pretty good but this particular store have apalling customer service. The last three times I've ordered from here, my pizza was either dela...

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Sujesh
13.08.2024 - 15:08

Poor delivery service could not deliver in 1.5 hours so had to cancel as they could not guarantee that the food would be hot

Despite mixed reviews, Papa John's is proving to be a hit with customers. While some have experienced poor service and cold food, others have praised the efficient staff and delicious vegan options. The new management has received high praise for exceptional service and accommodating dietary needs. With fast delivery and quality food, many are willing to overlook past issues and continue ordering. The recent complimentary pizza given by a thoughtful staff member has left a positive impression, emphasizing that Papa John's is striving to improve their reputation and provide a satisfying experience for their customers.

Menu
1.0 ★ from 20 reviews
Sophia
19.01.2022 - 06:04

Waited hours for the delivery, the place insisted it was coming. It never did. According to them it wasn't their fault at all and that the driver had arrived an...

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Lewis
19.01.2022 - 06:04

Very Rude manger and the food was cold like came out of fridge.... I will have formal dispute against them... absolutely rubbish customer service when you raise...

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Phoebe
19.01.2022 - 06:04

Careless customer support! Rotten dips! Pizza sauce it was rotten with a sour taste, fizzy texture and a bad smell. Called them and they said, sauce is fresh Re...

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Eleanor
19.01.2022 - 06:04

We ordered pizzas and sides as part of a combo. The only edible thing was the potato tots. There was far too much vegan cheese on the jackfruit pepperoni pizza...

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Roxanne
19.01.2022 - 06:04

Awful service when we rang to try and place an order we were told they didn’t deliver to our address and wouldn’t take our order over the phone, but they would...

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Google
2.4 ★ from 240 reviews
Tripadvisor
2.0 ★ from 60 reviews
Gastroranking-uk
2.2 ★ from 265 reviews

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