Botanical Gardens Cafe And - Sheffield

I'm not sure why this cafe has had such bad reviews. It's really warm and welcoming, the atmosphere is lovely and the staff are great. The cafe looks over the gardens.

This place has the potential to be a goldmine for the management. So why isn't it? Well for a starter it has no interest in basic customer service. The poorly trained staff seem lost in confusion and behind a poorly designed counter. Not their fault. They seem poorly trained . I have been twice for a takeaway coffee and left after 10 minutes because it became clear that I would be waiting a lot lot longer as staff struggled to prioritise orders. Some strange practices as well like using a serving tray as a lid for the milkshake machine. We? I would not eat good here because I do not think I could trust what happened to it. If this place was properly run it would make a fortune and serve the community. As it stands it seems crying out for a visit from the hygiene inspector and whoever owns the business. It's a shame.

Food was good, we both had the farmers salad which was tasty. Staff lovely, friendly and accommodating. Let down by hygiene, wooden tables need a good scrub, crockery and glasses need some tlc.

Had a lovely lunch. We all ordered from the specials board and the food was tasty and served with a smile

Great little cafe in the botanical gardens. Had lunch with a friend. Both had soup from specials board which was delicious and reasonably priced. Banana Cake was tasty too, Table service ok Toilet was out of order so had to walk through the park to the toilet in wind and rain but this was only issue.