Reviews

Overall Total Score
4.3 out of 5
Impressive | 167 reviews

What J H doesn't like about Hook Ladder Shannon:
I've been here twice and I won't be going back again. I could write an essay on how bad the service was but plain and simply, they need an adult. The waiting staff were unfriendly, unorganized and amateur. I don't blame them, I blame the owner. Hire a manager with experience to train the staff... with the prices you charge for 2 eggs and some bread, you can definitely afford it. I gave one star because, on top of all... View all feedback. What User likes about Hook Ladder Shannon:
We went somewhere else and breakfast was terrible, so we were so glad to find this place. The food was fresh and much better. Will definitely be back at our next visit. View all feedback.

Reviews from various websites

Menu
4.4 ★ from 10 reviews

Food is amazing. The staff was so friendly and fantastic!!

We went somewhere else and breakfast was terrible, so we were so glad to find this place. The food was fresh and much better. Will definitely be back at our nex...

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The young man who served us today (Sat 18. Juli) was fantastic with my little guy. He was talking about the waiting staff. He had a great attitude and is a fort...

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Very friendly service. Nice breakfast and great serving.

Food was poor and reheated. Staff were poor, not attentive or interested.

Aggregated
3.8 ★ from 7 reviews
Declan
21.07.2023 - 16:08

It's a very nice restaurant. A good variety of lunch meals, salads, main meals, sandwiches etc. It has also a variety of teas, coffees and cakes, tarts.... It e...

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Samantha
21.07.2023 - 16:08

I had lunch here last week and even though the food was lovely the service was much better. My server was called Sean I think. He couldn't do enough for me. He...

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Archie
21.07.2023 - 16:08

Good aesthetic. Nice decor. My burger was a a bit burnt and chewy on the outside. The chips were delicious. Had to walk up 2 flights of stairs+ to use the toile...

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Anita
21.07.2023 - 16:08

Worst seafood chowder ever. I was so disappointed when I got that huge bowl of soup,which literally was a potato soup with a few prawns. Quantity over quality....

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Tahlia
21.07.2023 - 16:08

The 3 stars are for the male (manager? who served us and was extremely professional and courteous, plus the elderflower tea. We werent impressed by the very pri...

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Facebook
4.0 ★ from 9 reviews
Google
4.2 ★ from 53 reviews
Tripadvisor
4.6 ★ from 66 reviews
Restaurantguru
4.3 ★ from 118 reviews

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