Subway - Sergeant Bluff

They had lid up so I couldn't see the meat and cheese section or what they were doing behind it....ordered footlong Italian, got white bread, they toasted and m... read more They had lid up so I couldn't see the meat and cheese section or what they were doing behind it....ordered footlong Italian, got white bread, they toasted and microwaved the opposite sandwiches then I ordered a salad with just lettuce han and cheese with ranch dressing packet and got a salad with ham, no cheese and no ranch packets. Rather annoyed.

There was ONE person working there which was very unsafe. She did an amazing job commonly but expeditiously building sandwiches for a family of 5, and myself. S... read more There was ONE person working there which was very unsafe. She did an amazing job commonly but expeditiously building sandwiches for a family of 5, and myself. She deserves a raise!

My family of 3 came here to eat on a Sunday at 5pm. There were about 8 other customers that arrived at the same time so we all lined up, some people even standi... read more My family of 3 came here to eat on a Sunday at 5pm. There were about 8 other customers that arrived at the same time so we all lined up, some people even standing outside. There were two employees working. Eleven in person customers stood there for 20 minutes while the staff of 2 made online orders. One online order after another came in, and they just kept making the online sandwiches. Finally the woman in front of me asked when they planned to serve the in person customers. The employee just shrugged and said he was sorry, but policy is that they have to fill the online orders first. Everyone waiting in line groaned, and a couple of people said so you 're going to just make us stand here while you keep filling online orders? The employee said yes, that 's what they are supposed to do. Several of us just left.Also, the other employee wasn 't changing his gloves...went out and touched the beverage cooler, then made other sandwiches wearing his dirty gloves.In person customers should take priority over online orders...at least alternate between the two. Unbelievably bad customer service never going back to this Subway in Sergeant Bluff again.

Could be cleaner read more Could be cleaner

Food: 5 Service: 5 Atmosphere: 3 read more Food: 5 Service: 5 Atmosphere: 3