Royal - Secaucus

The place had mold and a bad smell. The carpet looked like it hadn't been cleaned in years, and I doubt they used any soap to clean. While the location is conve... read more The place had mold and a bad smell. The carpet looked like it hadn't been cleaned in years, and I doubt they used any soap to clean. While the location is convenient since it's right off the highway, the only things that seemed clean were the microwave and refrigerator. Overall, I won't be staying there again.

Absolutely repulsive! For your own safety, make sure to see the room before paying. The owner will probably refuse because the rooms are filled with mouse dropp... read more Absolutely repulsive! For your own safety, make sure to see the room before paying. The owner will probably refuse because the rooms are filled with mouse droppings and dead insects! Just take a look around the bed frame and you'll find plenty. Even when I presented undeniable evidence at the front desk, they still refused to issue a refund! Please steer clear of this place at all costs.

Absolutely awful customer service! The room was dirty, and the staff provided rude responses. I paid $249 to stay in a moldy room and didn’t receive a refund! T... read more Absolutely awful customer service! The room was dirty, and the staff provided rude responses. I paid $249 to stay in a moldy room and didn’t receive a refund! This place does not meet health standards or any expectations.

The room wasn't that horrible, but the heat was oppressive and we couldn't figure out how to lower it. The shower pressure was so strong it was painful, and an... read more The room wasn't that horrible, but the heat was oppressive and we couldn't figure out how to lower it. The shower pressure was so strong it was painful, and an inch of standing water puddled up in the bathroom. The wi-fi that they advertised didn't work. The most unpleasant thing was the management- the guy in the office was an absolute jerk. He clearly wanted us gone as fast as possible, and we couldn't be happier to oblige him. Skip this place.

(201) 866-1986 So first I called and they answered the phone with no greeting. Called again and the owner hung up on me so I called on another phone and he pick... read more (201) 866-1986 So first I called and they answered the phone with no greeting. Called again and the owner hung up on me so I called on another phone and he picked up. He told me I don 't deal with people like you and hung up. Don 't waste your time or money on this crappy place !!!