Diàn - Secaucus
Diàn
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I had the worst customer service experience here. They consistently misplace orders over the phone and never apologize for their mistakes. The staff is also overly rushed on calls. They really need to improve their manners if they want to earn better reviews. Additionally, there's a young employee who is the most impolite of them all. While I find the food to be excessively greasy, I can manage it at best. Overall, there's nothing remarkable about this small establishment.
The food was not properly prepared, and the reviews are accurate. I won't be ordering from here again. It's a shame because the rice was decent.
Despite the poor reviews, I decided to give this restaurant a try since it's just a few minutes away from my home. I've found that many local Chinese restaurants with bad ratings can still be quite tasty. However, I should have listened to the warnings this time. I ended up throwing away an entire container of the chicken Szechuan because the chicken was soft and undercooked. The chicken lo mein and chicken with broccoli were only passable. Overall, it was a disappointing experience, and I won't be ordering from here again.
Typical Chinese takeout, just a small takeout counter to pick up. Decently priced lunch specials. I got beef and broccoli that was heavy on the noodles and medium in the broccoli and light on the beef. It's at least nice to have the choice of fried rice, white rice, or lo me in.You can't have quality and quantity at a good price, but it does work out nto 2 okay lunches. Nothing is stand out about it, but if you want greasy Chinese food and are nearby, it is just that.
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