Reviews
What Traci J likes about Jones Barbeque:
I don't know why we don't come here more often, but it's been over 10 years since my last visit and everything is just as good as I remembered. We ordered the Four Way Dinner, which allows you to choose four portions of meat. We ended up getting double orders of ribs, brisket, and chicken, and opted for sauce on the side. We were able to get a 16 oz container of mild sauce and an 8 oz container of medium sauce. The p... View all feedback. What AR doesn't like about Jones Barbeque:
Horrible customer service attitudes. We ordered 3 meals.. 5 sides. Only received 2 sides. Missing 2 Mac and cheese and baked beans. Instead of them informing me and asking if I wanted a side of something else, at pick up, they let me walk out of their store (not knowing) I didn’t have all my sides. I’m husband called the restaurant to let them know, they put us on hold for 14 min and my husband finally hung up. Only... View all feedback.
Reviews from various websites
Food is alright. It was very greasy. We were supposed to get two sides Cornbread and potato salad. We only got our potato salad. The chicken was really greasy a...
read moreThe young black girl is bad. She has no professional attitude. There was no parking and the cashier needs to learn customer service and support.Kid-friendliness...
read moreHorrible customer service attitudes. We ordered 3 meals.. 5 sides. Only received 2 sides. Missing 2 Mac and cheese and baked beans. Instead of them informing me...
read moreThe restaurant needs to improve on ensuring there is enough food available throughout the day. It is unacceptable for dishes like Mac and Cheese to not be ready...
read moreDo not order food go to Jones on Sunday's. I went today and they didn't have anything ready. Had to wait 30mins for my food and the register lady was rude to ot...
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read moreThis restaurant offers a blend of delightful flavors and frustrating service, leaving patrons divided. While the barbecue dishes, including rib tip dinners and generous portions of meats, are often praised for their flavor and freshness, issues with customer service frequently mar the experience. Diners report missing sides and rude staff interactions, leading to frustrating wait times and complaints about food preparation readiness. Many customers express a desire for improved service and food availability during operating hours. Nonetheless, some loyal patrons continue to enjoy the cuisine, underscoring its potential for greatness despite operational challenges.