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We ordered two spicy chicken sandwich meals. Chicken was crisp and spice is on the mild side. They upsold us on cheese (dosen't come with it) and the two big slices of tomato made it too liquidy for eating in car. Fries were hot and crispy. The soda was okay, but they need to adjust the carbonation. Over all, for only $10 a meal not bad drive thru food. View all feedback.
It took like 20 minutes to get through line at midnight on the Sunday. Otherwise, all else was good.
The food is alright I guess The straw that they use for shake is too thick to be able to drink Their chili burger taste weird But they got amazing French fries I also feel that their tacos lack in flavor Whereas they probably have one of the best eggs rolls I ever tried .
I am a truck driver and was having trouble finding a place to get a hot meal. I ordered on their app and the drive thru worker was very nice when I walked up to the window. I had a worker in another city flat out refuse to serve me. They park people all the time and bring food out to them, but this gal WOULD NOT, bring my order out to me, since it actually benefitted a customer instead of THEIR wait time statistics, (which is a complete lie when they park people, making corporate believe they've actually served the order)....some people talk about walk ups being dangerous, but there are ways to be safe,,,,plus I am an adult and know to look left and right before crossing the street
Additionally, the manager at the drive-thru window, whose name I think might be Carmen, was equally friendly and apologized when I mentioned Yair's notes about my order. No restaurant is perfect, and I don't expect them to be, but the way they handle customer service and rectify issues is commendable. Having worked as a restaurant manager in Bellevue for years before finding my passion for driving, I understand the importance of treating customers with respect and addressing mistakes. That's why I confidently give this place five stars. Thank you to the Jack in the Box crew and the hardworking cooks in the back—I may not see or talk to them, but they are the backbone of this establishment!
Update: The ice cream machine has been working for a while now, and we haven't encountered any homeless individuals asking for help during our visits. However, this location still feels quite average—nothing particularly noteworthy about it.