Chipotle Mexican Grill - Seattle

#29 - Mexican - Seattle, Salad, Salads
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Chipotle Mexican Grill

Chipotle Mexican Grill
3.3 / 5 (6232 reviews)

Description

**Dining Dilemmas at Chipotle: A Mixed Bag Experience**

A recent visit to Chipotle reveals a blend of highs and lows that may leave diners conflicted. Customers praise the accommodating staff and consistent food quality, particularly noting the delicious guacamole. However, serious concerns arise regarding health and safety standards, as well as a lack of organization and communication. Issues included unclear mobile order processes, cleanliness of the restaurant, and inconsistency in portion sizes from certain employees. While the food remains a staple for many families, patrons are advised to approach with caution due to these varied experiences and potential inefficiencies.

Last update: 17.01.2026 from: Justin

Feedback

★ 3.3 / 5 from 6232 reviews
justin-n-flower1992
10.05.2024

The mobile ordering experience was disappointing. I could see the bottom of my bowl as soon as I opened it. My girlfriend ordered a steak bowl, but it didn't come with any steak. Why are we paying for less? It seems like the staff is being stingy or something. The Chipotle on Uway is much better.

tanya-petrov
10.05.2024

I absolutely love Chipotle! It’s my go-to place! My only issue is that the staff seems a bit clumsy when it comes to making burritos. They tend to make them short and very thick, so when they’re rolled up, everything spills out. Why not make them longer and slimmer instead?

rachel-l-school933
09.04.2024

I walked in with my legitimate service dog, and the manager immediately stopped me to say that no dogs were allowed. I explained that my dog is a service animal and that we've been coming here for years with him. The manager still insisted that no dogs were permitted. I really don’t understand what part of “service dog” is unclear. You’ve now lost a very loyal customer.

heidi
09.04.2024

Got the worst case of food poisoning from this place. Took me out of work for a

kailee-haong
09.04.2024

I’ve had a frustrating experience at this particular Chipotle location, as they often mix meat into the veggie bowls I order. If you've ever observed the mobile order area, you'll notice that food is carelessly handled, leading to different items frequently spilling into one another. It's really disappointing to find that I can’t enjoy my meal regularly due to this contamination issue.

FAQ

There is a TV / screen on-site where sporting events are broadcast.

The restaurant accepts the common credit cards.

More information

Suggested nearby restaurants.