Wendy's - Scranton

#12 - Fast Food - Scranton, Delivery Services, Sandwiches
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Wendy's

Wendy's
2.9 / 5 (161 reviews)

Description

This Wendy’s location offers fresh, tasty food with a charming mix of old-fashioned exterior and modern, clean interiors. Despite the quality of the food, service can be inconsistent and slow, with some staff appearing inexperienced or overwhelmed, leading to order errors and occasional rudeness. The atmosphere tends to be chaotic due to loud, disorganized staff, which detracts from the dining experience. While the drive-thru reliability varies, the restaurant remains a welcome option for those seeking classic fast food, especially when other locations face staffing challenges. Overall, patience is advised to fully enjoy the tasty menu offerings.

Last update: 17.01.2026 from: User

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★ 2.9 / 5 from 161 reviews

An old, mouthful, black brook danced around instead of taking my command. another falke encouraged her. the youths who wanted to work were destroyed. talk to them. food: 5/5

Lady that takes orders is impolite and handles fries with no gloves. Went there with my husband. Waited 15 minutes (as someone that worked in fastfood that’s a long time considering there wasn’t another car in sight). Got charged an extra drink (frostycino) as well but didn’t want to wait another 20 minutes for a refund before my 8AM shift. I get that fastfood isn’t a glamorous career, but at least look for people that follow state hygiene standards and that maybe even like working with people!

The food is excellent, though the service can be lacking at times. The restaurant has a charming old-fashioned vibe, which adds to its appeal. However, it’s not the best choice if you’re in a hurry.

Slow service the cashier seems afraid to talk to the customer. And I understand because as I was waiting for my food 3 burgers came out and were wrong, same for mine. If you plan to go to this location? Check your order twice! The guy that was ordering as I was waiting for them to correct my order gave specific instructions ONION AND CHEESE THAT ALL ON THE BURGER! they finally got it right on the 3rd burger!!

One of the nicer Wendy's I've been to. The sign is old, but the interior is modern and they keep it nice and clean. All the food was fresh. I think the cashier was still in training, but she was still professional and nice.

FAQ

A little farther away is Best Rate Limousine, where you can also access the municipal transportation.

You can also pay for your meals with the common credit cards.

More information

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