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Contribute Feedback What Pikka likes about Bourbon Steak:
If you haven't been to Bourbon Steak, you should do yourself a favor and make a reservation. The staff were very professional. The menu has a lot of great options, and the flavors are even better. Great ambiance with plenty of indoor and outdoor space. I especially praise the chef for choosing to list Patagonian Toothfish on the menu...and I have to say it was truly amazing. Excellent dining experience! View all feedback.
What Scott Lawrence doesn't like about Bourbon Steak:
One of the worst dining experiences we have had in a while. For starters, the shrimp cocktail was on the edge of being raw and slimy, the cowboy Ribeye and my wife's Artic char had absolutely no flavor and they wanted to charge an extra $18 for a side of fresh horseradish to accommodate the Ribeye. The restaurant was hot and it was an effort to get our water refreshed that didn't include any ice on a 114 degree recor... View all feedback.
I had a wonderful dining experience at a steakhouse in Scottsdale. I enjoyed the Chef's Selection, which included some delicious, meaty oysters, along with a few sides. Everything was perfectly prepared and beautifully presented.
I had an incredible Christmas dinner at Bourbon Steak. I ordered the ribeye, and it was absolutely delicious, to say the least. All of the sides we tried were fantastic as well.
Bourbon Steakhouse is likely the finest fine dining steakhouse I've visited this year. EVERYTHING, and I mean EVERYTHING, was exceptional. From the decor to...
As a gastronomic expert with over 30 years of experience, having dined at more than five restaurants a week across the globe, I recently visited Bourbon Steak at the Fairmont Scottsdale Princess in Arizona. While the restaurant has potential, there are notable areas that need improvement to elevate the dining experience to match the high expectations set by its reputation. Ambiance and Service The restaurant is set within the luxurious Fairmont Scottsdale Princess, promising an upscale and refined dining atmosphere. The ambiance is elegant, with a contemporary design that merges sophistication with comfort. However, the service left much to be desired. Despite the staff being polite and cordial, the pace was undeniably slow. In a restaurant of this caliber, efficiency should be a priority, especially when patrons are expecting a seamless experience. A renowned hotel like the Fairmont should ensure that its service standards align with the quality of its brand – quick, attentive, and knowledgeable. Food and Presentation Bourbon Steak offers a diverse menu with a focus on classic steakhouse fare. I had the opportunity to try both the NY Strip and the Filet Mignon, which were undoubtedly the highlights of the evening. The steaks were cooked to the desired doneness, well-seasoned, and presented elegantly. Yet, despite their quality, there was a sense that they could be more memorable. The flavors, while good, lacked the depth and finesse that one might expect from a high-end steakhouse. A slight improvement in the seasoning profile or an enhanced preparation technique could elevate these dishes from good to exceptional. Dessert Disappointment One of the most anticipated moments of any meal is dessert, and unfortunately, Bourbon Steak fell short in this regard. The San Sebastian Cheesecake was a significant letdown. Advertised as a delicate Basque-style cheesecake with brûlée sugar crunch, roasted strawberries, and yuzu citrus, the execution missed the mark. The cheesecake was overcooked, resulting in a burnt flavor that overpowered the subtle notes one would expect from this iconic dessert. As someone who has tasted the authentic San Sebastian Cheesecake in the Basque Country of Spain, I can say this rendition was far from representative. There 's a need for a closer attention to detail in the preparation of such dishes, ensuring that they honor their origins rather than detract from them. Wine List and Knowledge The wine list at Bourbon Steak is impressive, featuring an excellent selection that would please any oenophile. However, there was a significant gap in the knowledge and presentation of this wine list by the servers. Despite being a strength of the restaurant, the wine list was neither presented proactively nor discussed in depth. A well-curated wine list is only as good as the staff 's ability to guide guests through it, and in this case, the servers appeared undertrained in this regard. It would greatly benefit the establishment to provide more comprehensive training to their staff about the wines they offer, enhancing the overall dining experience through informed recommendations and pairings. Overall, Bourbon Steak in Scottsdale is not a bad choice for a night out, but it has some clear areas for improvement. The steaks are good but could be better; the service is courteous but slow; and the dessert needs serious refinement. The potential is there, but for a restaurant associated with a high-end brand like Fairmont, it is essential to align the quality of service, food, and wine expertise to deliver an experience that truly reflects its luxurious surroundings. For now, Bourbon Steak remains a good, but not yet great, dining destination.
Although they TRIED to correct it, I ordered medium well and it came out cooked unevenly (most part was medium rare), the second time it came out and they asked me to cut the center and it turned out ok...but as I continued eating I discovered that it was still undercooked (photo shows the second time it came out still looks medium rare). Got tired of complaining totally lost my appetite and ruined our experience. They tried to make up for the mistake by giving tiny samples of gazpacho and some dips that we didn 't even touch. OK place, very apologetic staff for the undercooked steak (I guess they don 't know how to cook 'em? Should 've read other people 's reviews), but very disappointing experience for the price paid overall. You 're better off Ubering out of the hotel and going to other (AND BETTER) restaurants nearby.
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