Arby's - Scottsbluff

Went through drive threw had to ask for straws. Drove 20 miles home to eat because you can't dip French dip while driving and no dip in the bag. 9 dollars for a... read more Went through drive threw had to ask for straws. Drove 20 miles home to eat because you can't dip French dip while driving and no dip in the bag. 9 dollars for a meal and I wasn't going all the way back for the dip at these fuel prices. Guess I'll go wherethere is competent employees

We went through drive thru and ordered 1/2 pound meal with 2 cups of cheddar sauce and a brisket sandwich meal with 2 cups cheddar sauce. Pulled up to the windo... read more We went through drive thru and ordered 1/2 pound meal with 2 cups of cheddar sauce and a brisket sandwich meal with 2 cups cheddar sauce. Pulled up to the window to hearing the manager on duty screaming at the employees about clearing the drive thruscreen before people had their food. We got our food, pulled up a ways and stopped to check to make sure everything was theredue to past bad experiences here. There were only 2 cheddar cups in the bag. My husband walked in to get the other two. Theysaid they were sitting there just didn't get in the bag. No apologies were given, but the manager was reaming them for not beingin the bag. We weren't given a receipt either time. We got home and picked up the bag to have our food fall out in the parkinglot because one sandwich was put in a bag that was open at BOTH ENDS and leaked juice out in the bag. The curly fries were soft,mushy and cold. I estimate they had been cooked at least 30 minutes. You couldn't dip them in the cheese sauce because they wereso soft you couldn't push it down through the cheese. The fried onion ring on my husband's sandwich was totally flat and thesandwich was smashed. You couldn't tell the ring was above the bun. We keep giving this restaurant chances and more chances andI'm about done. I don't know what to do to get a complete hot meal as ordered.

The people are pleasant the establishment was clean service with a smile and the food was really good it was fresh. Is a very good experience I don't normally d... read more The people are pleasant the establishment was clean service with a smile and the food was really good it was fresh. Is a very good experience I don't normally do this. This was the 1st time that I have been to this establishment and I can tell you now Iwill be coming back regularly.

Always good food and great service. read more Always good food and great service.

No greeting, hearing the workers speaking profanity while trying to enjoy our meal. Sizes sold are given smaller than any other arbys I've ever been to, conside... read more No greeting, hearing the workers speaking profanity while trying to enjoy our meal. Sizes sold are given smaller than any other arbys I've ever been to, considering I eat my beef and cheddar 2-3 times a week, it's not hard to tell (meaning you'll pay for a large, but get a medium with them claiming that's THEIR size, but if you ask for the smaller the claim they don't have it, do just wanting to charge more than they should). Was literally laughed at when I voiced my concern.