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Contribute Feedback What User likes about The Cross Keys:
Stayed the night and was very pleasantly surprised at the quality of the room The rooms had been refurbished during lockdown and to a very high standard. Beds comfy, plenty room, bathroom spot on with walk in shower and bath as well as being roomy. Secondary glazed window so no noise to disturb. Plenty tea and coffee.Down stairs in bar area was typical wetherspoons, keeping it looking original as possible but never t... View all feedback.
What User doesn't like about The Cross Keys:
recently visited for drinks. people who came after us were halfway through their drinks before we even got ours. the employees need more training and they also need to smile more! View all feedback.
A friend comes together, but eating was disappointing. there were no options from the menu and one of the meals was served cold, which had to be returned.
As a family for lunch, the pub was warm and welcoming. usual spoon menu and offers, personal were friendly. the food was as expected. the tables are a little cramped and no way to change a child
What a nice room and experience ... really enjoyed our stay, staff efficient and friendly. all very clean and intelligent. the hotel cannot praise enough.
We stayed one night on our way home from the Scottish Highlands as we have done a couple of years ago. Great value for money and a lovely comfortable well appointed , modern, clean, new room. The only issue was trying to get a meal...on a Saturday evening the restaurant was packed out. The waitress needed some training as she took our order but we had to wait for our drinks to arrive after chasing it up. The food order we suspected had not been sent to the kitchen as we had over an hours wait. The food was good but my garlic bread was missing and again after chasing up arrived well after I gad finished my meal. The two main meals were refunded but it ruined what what could have been a nice evening, My wife was really brassed off with the chaotic service and stress. Sorry can only rate this as a because of the restaurant shambles.
A couple of years since my last visit and it's not changed, just the same as before, a typical wetherspoons, decent food and service.
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