T-4-2 - Scottish Borders

I had been eagerly anticipating my visit to this restaurant specifically to try it out. Upon arrival, I was the only customer there, surrounded by numerous staf... read more I had been eagerly anticipating my visit to this restaurant specifically to try it out. Upon arrival, I was the only customer there, surrounded by numerous staff who were all chatting happily amongst themselves. Despite the fabulous-looking menu, none of the staff seemed interested in taking my order when I approached the counter. I was told to sit down and that they would come to me. As I waited, the place started to fill up with other patrons. Eventually, someone came to take my order and explained that the staff had been chatting because the coffee machine was not working. Unfortunately, they were also out of the item I had come to try. Despite the interesting menu, I was disappointed by the shockingly bad service, especially considering my background in hospitality. I may give them another chance in the future, as the location and menu were great, but the lack of customer connection was evident.

We had a delightful experience enjoying delicious tray bakes, scones, and hot drinks from this restaurant as a takeaway. Everything was freshly made and homemad... read more We had a delightful experience enjoying delicious tray bakes, scones, and hot drinks from this restaurant as a takeaway. Everything was freshly made and homemade, ensuring a high level of quality. The staff were also very attentive and helpful.

Had a wee trip down the Borders today a nipped in for some lunch. The young lady serving was very pleasant. The food was delicious, ordered soup and panini and... read more Had a wee trip down the Borders today a nipped in for some lunch. The young lady serving was very pleasant. The food was delicious, ordered soup and panini and was very tasty.

First time using this lovely local company. We placed an order for a party we were having at home. The food as delivered on time and looked and tasted amazing.. read more First time using this lovely local company. We placed an order for a party we were having at home. The food as delivered on time and looked and tasted amazing..

My friend and i wanted a quick lunch and ordered a carry out it was very quick and the place was so welcoming. read more My friend and i wanted a quick lunch and ordered a carry out it was very quick and the place was so welcoming.