Dunkin' - Schaumburg

Employee was rude read more Employee was rude

I had a very disappointing experience at this restaurant. My order of two wake-up wraps was poorly handled, as they were just thrown into one bag. At least I go... read more I had a very disappointing experience at this restaurant. My order of two wake-up wraps was poorly handled, as they were just thrown into one bag. At least I got my money back, but I didn’t receive an apology or any helpful service. Overall, it was just a frustrating experience—I'd suggest avoiding this place. The coffee wasn't good either.

If I could give no stars I would for very very rude customer service. I go to Dunkin everyday, sometimes 4—6 times a day. They need to learn how to talk to peop... read more If I could give no stars I would for very very rude customer service. I go to Dunkin everyday, sometimes 4—6 times a day. They need to learn how to talk to people at this location. Horrible

Guy serving us was very friendly and drinks were made promptly read more Guy serving us was very friendly and drinks were made promptly

I used to work here. It’s a franchise and they cut a lot of corners. Never order decaf coffee because chances are it’s regular. Whenever somebody would order de... read more I used to work here. It’s a franchise and they cut a lot of corners. Never order decaf coffee because chances are it’s regular. Whenever somebody would order decaf, they told me just fill it with regular because they don’t feel like making it.