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Contribute FeedbackNestled in the heart of Whitby, Botham's has garnered mixed reviews, reflecting a range of customer experiences. While some diners rave about delectable treats like the toffee and date raclette and the impressive window displays, others express disappointment in service and delivery failures. Customers appreciate the friendly and accommodating staff, especially those with dietary restrictions, yet service inconsistencies, particularly with staff engagement, are noted as areas for improvement. The ambiance is praised, with some enjoying the traditional tearoom experience, though cramped seating can be an issue. Overall, Botham's remains a beloved spot for many, but attention to service is essential for continued success.
I have no complaints about the sponge cake and hot chocolate I ordered, but the American influence in this country is just terrible. Customers were addressed as "you guys", repeatedly asked if everything was okay, and now the credit card machine prompts for a tip. The tea room on Skinner Street is nice enough, but I have no intention of returning.
Wonderful! The food and service were excellent as always. The decor was beautifully styled with a mix of vintage and contemporary vibes. The menu selection was perfect. The afternoon tea was a delightful experience, bringing back nostalgic memories for all of us and exceeding our expectations.
Gorgeous food, fab staff, been twice in 4 days for the lovely jacket potatoes, farmhouse cheddar cheese is the real deal!!
Probably the tastiest afternoon tea we have had Sandwiches an absolute delight The scones JAM and clotted cream scrumptious If you go to Whitby do not miss this place
Popped in for a cream scone with a cup of tea. Lovely place , scone was nice and soft and the tea was amazing. Great value
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