Mcalister's Deli - Savannah

This place was not overly busy, yet it took over 20 minutes to get my order. I ordered a reuben and a cup of soup. Easy, or so I thought.... There was all kinds of chaos and confusion amongst the staff. The kitchen and front of house were not working together. I watched food be taken to a table, and then brought back 5 minutes later because it went to the wrong table. The server actually tried to send that returned plate to the correct table, saying they never touched it, it 's fine. And repeated that a few times. Thankfully the kitchen stopped her and said she couldn 't serve that plate. I 've been in the food service industry in the past, so I KNEW that was not allowed. When my order finally was ready, I took it and headed home, almost an hour away. I should have checked the order before I left with it, but I was running way behind as it was and having waited as long as I did..... Well, Igot home, opened the bag and pulled my food out. The cup of soup that I was upcharged over $3 for was all of 4 ounces of soup, and my sandwich was the baguette with corned beef and NOTHING else. My total was over $18 for the meal. No where near worth what I was charged!! This location is not in a major city, but the prices are more what you 'd expect from a big city location. As I live nearly an hour away, going back to the restaurant just wasn 't an option, especially with gas prices as high as they are! This was the 2nd time I 've been to this location and both times my order was incorrect. Again, living so far away we just sucked it up, over $30 for the incorrect order that time. I get people have bad days, which is why we didn 't make a big deal of it the first time. But for it to happen again on another visit, several months apart, it 's just too much! We won 't be patronizing this location, or restaurant chain again!I RARELY eat out these days because money is beyond tight so it really took a lot for me to spend my last $20 bucks there to start with. But to have the order messed up, yet again, and the crazy upcharging for the small amount of soup I was given?!!! Nope, won 't make a fool of me again!!! Very disappointed and disgusted. Costly lessons learned.

What an amazing experience! Food was amazing. I got the jalapeño turkey crunch sandwich as suggested by the cashier.We were greeted as we came through the door the cashier helped me figure out what I wanted to eat!She suggested the amazing lemonade she just made and it was great! While we were eating someone came by and got our drinks to be refilled!I will definitely be coming back here! Thank you so much, great location!

We enjoyed eating here for lunch ! The food was delicious,I highly recommend the Memphis hoagie.I had that and a tater.The staff was very friendly and attentive to our needs.We well be back because it's a great place to eat.Parking: They have convenient handicap parking which I always look for because my husband has a disability.

The management at this location must have gotten their customer service training in a federal prison. When asked if they could take a sandwich back and cut into they said we don 't give sharp knifes to customers) the waitress said.. no we cannot take it back to kitchen and cut into..and no we do not give customers sharp knifes ... I realize the labor market is tight, but my goodness..this is the worst.

God verity nice change, some healthy foods. Friendly