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Contribute Feedback What User likes about Yo Passion:
this review is left by my 9-year-old daughter: the smoothie drinking strawberry with boba is satisfactory! only 4 stars since its always cold and when I drink it, the boba is somehow frozen. View all feedback.
What User doesn't like about Yo Passion:
says online they close at 9pm, but apparently close them at 7:58PM. both girls behind the counter were very rude to me when I expressed that for them. That's good, I'm just not going to come back. the one blonde girl literally talked to me when I left, she saw as if she went out of her to escalate quickly. very strange and clean. View all feedback.
I had a bad experience with customer service at this restaurant twice while dining with my young daughters. My four-year-old accidentally spilled her cup with a little bit of ice while serving herself. When I went to check out, I noticed that I was charged $15 for two cups of froyo. I inquired about the high charge, as the menu stated it should be less. The staff member replied rudely that they had to include the charge for the dropped cup. I would have been more understanding if they had informed me politely, but it seemed like they were trying to sneak in the extra charge without my knowledge.
This review is left by my 9-year-old daughter: the smoothie drinking strawberry with boba is satisfactory! only 4 stars since its always cold and when I drink it, the boba is somehow frozen.
Says online they close at 9pm, but apparently close them at 7:58PM. both girls behind the counter were very rude to me when I expressed that for them. That's good, I'm just not going to come back. the one blonde girl literally talked to me when I left, she saw as if she went out of her to escalate quickly. very strange and clean.
I am not big on frozen yogurt, but everyone liked there yogurt. pricey. their purchase amount is determined by weight, so they pay for the container. if you have a five-star account, you will get a 10% discount. I had a cookie and cream while my son vanilla and chocolate had. I added both chocolate chips. my friend had a sortiment of all aromen. they also serve yogurt as a drink. face masks and their hands are needed for a purchase. they are served by donators who are further inside. lol
Upon entering the restaurant, I was met with extremely rude staff. As a true boba tea enthusiast visiting for the first time, I was excited to order. However, I was informed that the tea machine would not be ready for another 20 minutes. Although I understood the situation, the staff member's response was quite dismissive and impolite. The overall customer service experience was disappointing.