Kfc - Saugus

#6 - Fast Food - Saugus, Chicken, Delivery Services
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Kfc

Kfc
2.7 / 5 (128 reviews)

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The place from Saugus offers 90 different courses and drinks on the menu for an average price of $16.1.

KFC in Saugus, MA offers American cuisine with a 2.5 star rating. Open from 10:30 AM to 10:00 PM, you can call ahead at (781) 231-5748 for a table reservation. Enjoy your favorite dish from KFC delivered through DoorDash. Explore other dining options such as Taco Bell and The Honey Baked Ham Company. Share your dining experience with a review!.

Last update: 17.01.2026 from: Bryan

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★ 2.7 / 5 from 128 reviews

KFC has garnered mixed reviews, signaling a need for improvement in both service and food quality. While some patrons appreciate friendly staff, others report unprofessional behavior, with employees displaying impatience and attitude. Frequent shortages of popular menu items, such as Diet Coke and biscuits, have frustrated customers. Additionally, issues like undercooked fries and inconsistent portion sizes have further tarnished the experience. Although one review highlights exemplary service, the overall sentiment leans toward disappointment, with many patrons questioning the value for money and vowing to seek alternatives for their fried chicken cravings.

jack-h-cactus9769
27.04.2024

At noon, this store was only serving via drive through window. I ended up ordering just two chicken legs. Two chicken legs cost nearly $9.00, which is outrageous. I am now done with KFC.

eva-navarrete-1
27.04.2024

Store was clean,employees were Nice price are ok, food was

ivon-ortega
27.04.2024

The employees were extremely friendly and personable. The food was still hot and tasted fresh not like it's been sitting under a warmer all day.

bryan-c-library94
27.04.2024

The service is top tier and the two people in the front helped me with everything 10/10 service made my first time trying this amazing would do again I did this for the free milk shake

melissa-figueroa-bus
27.04.2024

Every time I go to this KFC I have the worst experience. The people working here are always in a bad mood and they are so rude in the drive thru. Today I went around 1:30 and the person taking my order sounded very miserable. I asked for water and he said I can give you tap water. I am not paying for tap water. He then added extra small fries to my order when I did not ask for extra fries. They do not listen, they sound miserable, and the chicken isn’t fully cooked. It sucks that they try to pass that bad energy to people who are just trying to enjoy a meal.

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