Frollz - Saugus

Overall, a relatively unique tasty snack. Serving Thai style ice cream rolls for about $6 a serving. Tasty snack that is made from scratch by chilling liquids a... read more Overall, a relatively unique tasty snack. Serving Thai style ice cream rolls for about $6 a serving. Tasty snack that is made from scratch by chilling liquids and toppings over a frozen surface. Takes a few minutes to prepare. A wide variety of toppings are available but don't expect anything crazy.

Horrible experience here! I ordered vanilla ice-cream with Ferrero Rocher topping Nd mix ingredients. The gentlemen behind the counter informed me that he will... read more Horrible experience here! I ordered vanilla ice-cream with Ferrero Rocher topping Nd mix ingredients. The gentlemen behind the counter informed me that he will put it on top. I said okay. As I watched him he didn’t put any in my ice cream. I was confused and asked why don’t I have any inside. He said “ allergies that’s why” . Very nonchalant. I’m very understanding and I know how severe peanuts are to people but I paid full price for a half ice cream secondly you only put 1 candy on top. If you had any sense of hospitality you inform your guest first about allergies and things your unable to make before making the product. Not only that but u go an extra mile to accommodate your guest by even recommending something else but you did neither. You need to be more hospitable to people that spend money with your business or u will end up with no business. EMPATHY ALSO GOES A LONG WAY SIR PLEASE TAKE THIS TIP ! Thanks

The house that works there is an animal without education read more The house that works there is an animal without education

The experience was enjoyable! The server was friendly, the prices were reasonable, and the food was delicious. Definitely worth a visit. read more The experience was enjoyable! The server was friendly, the prices were reasonable, and the food was delicious. Definitely worth a visit.

An imbecile who works there was playing an instrument that he did not know how to play when I said I would not do it anymore, I will not stop. Too bad for a bus... read more An imbecile who works there was playing an instrument that he did not know how to play when I said I would not do it anymore, I will not stop. Too bad for a business that no longer does well.