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Contribute Feedback What User likes about Dominican Fiesta Santo Domingo:
The price was right. The atmosphere was alive. Location was comfortable. Experience was comfortable. The building itself can need a facelift, but other than that, experience was on site. View all feedback.
What User doesn't like about Dominican Fiesta Santo Domingo:
Very likeable staff, nice venues and comfy rooms (except I had to stay in a handicap rooms as the regular rooms weren't ready by 3pm). Food n drink prices were resort prices. Pretty expensive. View all feedback.
We had a terrible experience at this hotel. Our first room was on the 5th floor and smelled badly of mold. We requested a room change and were placed on the same floor. The rooms were the same and smelled of must and mold. There were dehumidifiers on each floor in the hallways and rodent traps in the room. The rooms are very old circa 1970 and the beds are too. The were very uncomfortable and wrapped in plastic under the sheets. The blow dryer burned out after being used a few seconds and the replacement that was requested never arrived. The restaurant was nice but service was not good. We were give 2 different menus and the waiter seemed very confused as to which one was the correct one. We ended up leaving because service was so slow. Upon checking out we recounted our experience and were told we would be given a free evening in a better room to compensate for our bad experience. We accepted a similar room on the 6th floor which was exactly the same but smelled better. We went to a local mall and left our luggage- when we returned to pick up the key we were told that the room was not free but upgraded (upgraded to the 6th floor) we left immediately. This was by far the worst hotel we have ever stayed in.
read moreThey sold me an additional package telling me it was for my entire stay when it was per night (monica reception she lied) Food at the 8th floor was terrible along with the service I do not recoment this place not even on a tight bugget!!!
read moreThis hotel is disgusting!! False advertising. I booked a two night reservation and I had canceled it the following morning because I was told I had to reach out to someone the following morning because when I realized there were so many things wrong with the room that I say to him it was later in the day after I had been out for hours! The mattresses and pillows were damp it smelled like mold and there was black mold on the ceiling of the bathroom and the walls. The towels were old and rough as hell. Stains on the bed sham and sheets. and the hotel staff were very nice but they acted as if they were so perplexed as to how and or why I was able to get a refund and that they were not informed the morning after the first night of my two night reservation. They showed me in another room the night before. I was also informed by a staff member that it is known by the other staff members that the rooms are horrible and in poor condition with the mold and the smell. I will never stay here again this is probably one of the most disgusting places I’ve ever stayed at.
read moreCasino under construction not noted on website ... congested area ,not clean had 7day reservation left after first day ...still fighting with hotel and Priceline for refund, after approved by Stephanie at front desk... hotel bunch of scammers, also held $200 on credit card for incidentals...was not released in full as well,staff seems like they are preying on tourist.... SERVICO NO BUENO ... WOULDN 'T RECOMMEND...
read moreThis place is horrible, the only nice person there is the bartender, other than that, guest services are really bad, there is classicism based on what floor you stay, and for some reason they act like they are hiding something. The rooms are very outdated, I was directed to an occupied room and then to a habital room which was never changed despite the many times I asked about it. Overall this places is overated.
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